Administrative Assistant The Administrative Assistant is primarily responsible for providing administrative support to the department. This role demonstrates administrative competence and general office management skills to provide administrative assistance, manage Outlook calendars, meetings, phones, visitors, travel and expenses, facilities, supply orders and mail distribution. Effectively communicates with department management and team members. Responsibilities Shares support of the department and its vendors for clerical activities such as facilities and desktop changes, security access to systems and buildings, team member onboarding, and meeting coordination, including off-site events. Processes, records, and maintains documents and files per departmental and Company requirements. Maintains management's calendars and support their daily work schedule. Arranges travel plans and reservations for staff, including expense tracking, reporting, mileage, and travel profiles. Answers and transcribes calls to department staff from internal and external business management. Responds to and resolves external and internal customer inquiries, complaints, and related issues. Qualifications Completion of a high school diploma or equivalent (G.E.D) and may include specialized or vocational coursework. Bachelor's degree preferred. Minimum of one (1) year working experience in an administrative role for a large or mid-size company. Working experience using common office equipment, i.e. printer, scanner, fax machine, etc. Prior work experience in an insurance environment preferred. About the Company At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $39,531.00 - USD $69,051.00 /Yr.