Customer Service/ Administration Professional

We are seeking a skilled customer service/administration professional to join our team. The duties and responsibilities vary each day of the week. This position would be a perfect fit for someone who is a quick learner, adaptable, and able to multi-task.

Job Duties:

• Customer service duties (outgoing & incoming phone calls, responding to emails, booking classified ads, resolving customer issues & taking payments).
• Solicit & service classified picture & line ad accounts by telephone, email, text etc. (puppies, events, services, real estate etc.).
• Generate local content of upcoming events and points of interests for our four markets: Eastern Washington; North Idaho; Lewiston/Clarkston; & Wenatchee/Moses Lake.
• Communicate with sales representatives regarding leads for new sources for advertising.
• Assist in preparing documentation and distribution of advertising (filing, mail outs, subscriptions, tears, etc).
• Lead the front office with incoming calls & walk-in office customers.
• Proofing/editing content and advertising to our publishing standard.
• Efficient organization while multi-tasking.
• Other duties as assigned.

Experience/Skills:

• College degree in business or related field.
• Excellent written and verbal communication skills.
• Computer proficiency.
• Understanding of sales process and dynamics.
• Information and records organization.
• Ability to work in a fast-paced environment & be able to multi-task.

Pay/Benefits

• Hourly pay. Medical available after 3 months full time. Dental available (employee pay). Simple IRA plan after 1 year.
• Job Type: Full-time at our Office on Trent in Spokane
• Pay: $40,000.00 - $50,000.00 per year
• Benefits: Flexible schedule, Health insurance, Paid time off, Vision insurance