Accounts Receivable-Insurance Payment Posting

Chandler, AZ, US

Salary Range:17.00 To 20.00 (USD) Hourly

DEPARTMENT: Billing

SUPERVISOR: Billing Manager

GENERAL JOB DESCRIPTION: This position will be responsible for working together with the A/R team to handle all patient financial accounts from an insurance billing standpoint. Responsibilities will include review and posting of payments, patient inquiries, reconsiderations of improperly denied claims, documentation review and claims correction if needed. Must be aware of insurance contract requirements and review each processed claim for discrepancies.

QUALIFICATIONS FOR THE JOB:

Education:

• High school diploma/GED or equivalent working knowledge

Experience:

• 2 Years front office or customer service experience in a medical or other setting
• Medical front office or insurance billing experience helpful

KEY COMPETENCIES:

• Ability to perform basic math functions.
• Ability to handle confidential information and sensitive issues.
• Work under minimal supervision and make independent decisions using good judgment.
• Excellent communication with various backgrounds and diverse populations, utilizing necessary resources when language barriers are present.
• Proficient in basic computer functions and programs.
• Keen attention to detail and strong organizational skills.
• Ability to multitask and reconcile accounts in a timely manner.
• General understanding of coding guidelines, requirements and methodologies.

RESPONSIBILITIES:

• Post insurance checks and electronic payments, making sure that insurance adjustment and patient balances are correct.
• Review claim denials – follow assigned insurance protocols for any claims that need correction. If a claim denied incorrectly, begin the process of review, reconsideration or appeal of the claim.
• Work Claim Control – daily for rejections and on assigned A/R days for denials
• Field incoming patient phone calls and assist with billing questions and take payments as necessary
• Assist the front office with patients - answer questions regarding any patient accounts.
• Available to assist coworkers with questions or other issues as necessary.