We’re Hiring: Workplace Experience Associate – San Francisco, CA

It’s an exciting time to grow with #SPS in San Francisco, and we’re looking for a true Front of House professional to join our Field Support Services Team!

We’re seeking a polished, hospitality-driven Workplace Experience Associate who thrives in high-touch corporate environments and understands what exceptional service truly looks like.

If you’ve built your career in Financial Services, Legal, Tech, or another corporate setting where precision, discretion, and executive-level service are part of your daily rhythm, we want to connect with you!

✨ What Makes This Role Different

You are the face of the workplace. The first impression. The calm in the chaos. The person everyone trusts to “just handle it.” This role calls for someone who naturally operates with: • Exceptional attention to detail • High emotional intelligence and empathy • Professional polish in communication and presence • The ability to anticipate needs before they’re spoken • A warm, hospitality-first mindset — we aim to deliver an exceptional service experience in every interaction While you will support broader office services functions and provide operational coverage as part of our Field Support Team, your primary focus is delivering an elevated, concierge-level experience to employees, executives, and guests.

What You’ll Do

• Serve as the primary Front of House contact for a premier San Francisco corporate office • Local Support/Travel: Act as a local resource providing support to other Bay Area offices as needed • Welcome and support clients, executives, and visitors with warmth and professionalism • Ensure reception areas and meeting spaces are flawlessly prepared and presentation-ready • Anticipate needs and resolve requests with urgency, discretion, and confidence • Support office services operations including mail, records, supplies, conference room coordination, and print/copy services • Partner closely with leadership and cross-functional teams to maintain a seamless workplace experience

What We’re Looking For

• 2–5 years of experience in a corporate office support role (Financial, Legal, Tech, or similar environment strongly preferred) • Prior experience in reception, workplace experience, hospitality, concierge, or executive support roles required • Willing and able to work in downtown San Francisco and substitute for other Associates as needed • General office services background (Records, Mail, Office Services, Print/Copy) a plus • Strong verbal and written communication skills • Highly organized with exceptional attention to detail • Composed, proactive, and solutions-oriented • Comfortable working full-time onsite in San Francisco during regular business hours This role is ideal for someone who takes pride in creating a polished, welcoming, and flawlessly run workplace environment.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Why Join SPS?

• Competitive wage: $25–$27 per hour • Full-time opportunity with benefits • Path for internal growth and advancement • A strong entry point into a long-term career in Hospitality and Workplace Services

SPS is a high-touch Workplace Services Provider committed to operational excellence and exceptional client service. We value professionalism, partnership, and individuals who genuinely care about the experience they create each day.

If you or someone you know brings a hospitality mindset into a corporate setting and is ready to elevate the workplace experience in San Francisco, we’d love to connect. Apply for this position today!

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.