Warranty and Retail Operations Manager

New Today

Are you a seasoned HVAC professional ready to lead service operations, drive performance, and mentor teams in one of the industry's most respected organizations? Do you thrive in a fast-paced environment where operational excellence and customer satisfaction are top priorities? If so, we'd love to have you join our outstanding team at Davis Air Conditioning & Heating, Inc. , where we service the greater Houston, TX area! Join us as a full-time Warranty and Retail Operations Manager today!
WHY YOU SHOULD JOIN US As our Warranty and Retail Operations Manager, you'll receive a highly competitive salary of $100,000–$150,000 per year plus bonuses , along with a robust benefits package that reflects our commitment to your well-being and long-term success. Our benefits include: Health insurance with a family option Dental and vision coverage Life insurance Paid holidays Paid vacation 401(k) plan Take-home vehicle
ABOUT DAVIS AIR CONDITIONING & HEATING, INC. Providing Houston homeowners and businesses with outstanding air conditioning service and home heating repair has been our pleasure since 1971. Five decades later, we employ 60 skilled employees and dispatch 30 service trucks. We take pride in being at the forefront of new technology, and we offer a range of energy-efficient options. As an Energy Star Contractor, a member of the Building Performance Institute, and a Professional Comfort Institute Contractor, we stay current on the latest industry developments to better serve our customers.
ARE YOU THE WARRANTY AND RETAIL OPERATIONS MANAGER OUR TEAM NEEDS? 5+ years in HVAC service/operations leadership Proficient in HVAC service procedures and warranty standards Strong team management and communication skills Strong computer and software skills (CMMS, Service Titan, Microsoft Office, etc.) Ability to obtain a Texas HVAC license within 2 years The ability to maintain a professional attitude, comply with all company policies, and provide 4 weeks' notice for resignation is preferred.
WHAT VITAL ASSISTANCE DO YOU PROVIDE? This full-time position offers a consistent Monday–Friday schedule, 8 AM–5 PM, with after-hours phone availability for emergency situations. In this role, you guide the rhythm of our field operations. You manage the full scope of retail HVAC repairs, warranty claims, and retrofit sales while steering operational excellence. You provide daily direction and support to service managers and technician teams, ensuring they have the training, certifications, and motivation needed to succeed. Whether you're solving a warranty challenge or implementing a new performance initiative, your leadership is key to keeping both our customers and crews satisfied and supported.
ADVANCE YOUR CAREER TODAY! Applying is quick and easy with our 3-minute mobile-friendly initial application. If you're ready to lead with purpose and grow with Davis Air Conditioning & Heating, Inc., apply now for the Warranty and Retail Operations Manager position-we can't wait to hear from you!
Must have the ability to pass a background check and drug screening test.
Location:
Stafford
Job Type:
FullTime