Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Dome, a premier 5,000-capacity indoor-outdoor music hall located in Virginia Beach's Atlantic Park neighborhood, is seeking dedicated and professional VIP Suite Servers. This role is pivotal in delivering exceptional food and beverage service to our VIP guests, ensuring a memorable and elevated experience during events.

This role will pay an hourly wage of $10.00. plus tips

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Guest Service Excellence: Provide prompt, courteous, and personalized service to VIP suite guests, anticipating their needs and ensuring a premium experience.
• Food and Beverage Service: Efficiently take and deliver accurate food and beverage orders, possessing a thorough knowledge of the menu, including specialty cocktails, wine selections, and gourmet food offerings.
• Venue Knowledge: Maintain an in-depth understanding of The Dome's event schedule, seating arrangements, and facility features to assist guests effectively.
• Sales and Upselling: Utilize suggestive selling techniques to enhance guest experience and increase sales, such as recommending premium beverage selections or exclusive menu items.
• Team Collaboration: Work closely with kitchen staff, bartenders, and other servers to ensure seamless service delivery.
• Compliance and Safety: Adhere to all food safety, responsible alcohol service, and venue policies to maintain a safe and enjoyable environment for guests and staff.

Qualifications

• Experience: Prior experience in upscale dining or VIP service environments, preferably within high-capacity music venues or event spaces.
• Skills: Exceptional communication and interpersonal skills, with the ability to engage a diverse clientele.
• Knowledge: Strong understanding of food and beverage pairings, and familiarity with multi-level venue layouts.
• Attributes: Professional appearance, positive attitude, and a commitment to providing outstanding guest service.
• Availability: Flexible schedule, including nights, weekends, and holidays, aligning with The Dome's event calendar.

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.