As a Unarmed Security Guard - Retail Site  in Santa Clara, CA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol a dynamic retail location, helping to deter security-related incidents and providing a visible presence throughout the premises. You will interact with guests and staff, delivering outstanding customer service and clear communication while supporting a welcoming environment. This position requires driving as part of your patrol responsibilities. Join a team that values agility, reliability, and innovation, where people come first and integrity guides every action. Position Type: Full Time Pay Rate: $27.80 / Hour Job Schedule: DayTimeMon12:30 PM - 09:30 PMTue12:30 PM - 09:30 PMFri11:30 AM - 08:30 PMSat12:00 PM - 09:00 PM What You’ll Do: Use our proprietary scheduling platform to claim open shifts at client sites Support operations across a range of environments including commercial real estate, healthcare, and education Receive site-specific training and guidance from experienced teams Deliver consistent, professional security presence and customer service Be ready to fill in at short notice when urgent needs arise Responsibilities: Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergency situations when appropriate. Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times. Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unauthorized activity and promote a welcoming environment. Observe and report any suspicious activity, hazards, or maintenance issues encountered during patrols. Assist with access control by monitoring entry and exit points, verifying credentials, and addressing unauthorized access as needed. Support loss prevention efforts by maintaining a visible presence and reporting any concerns to Allied Universal management and/or client representatives. Collaborate with store staff and management to address security-related concerns and provide assistance as needed. What We’re Looking For: Availability across various days and shifts Reliability and ability to adapt to different post assignments A desire to gain broad experience and grow within the company Interest in transitioning into full-time roles when available Minimum Requirements: A valid driver’s license is required in the state where the job is located. A state, county, or city issued security-related license is preferred. A guard card or license is preferred. Customer service experience is preferred. Comfortable using a computer or tablet is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us: Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. Smart Tools: Access exclusive technology for real-time shift visibility and claiming. Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.