The Center Associate delivers excellent customer service to all retail customers by receiving and processing packages for shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

COMPENSATION

$16-$17 per hour, Accrued Paid Time Off, Paid Holidays, Incentive Bonuses, Uniforms Provided, Daytime Hours

RESPONSIBILITIES

Is available to work full time, 30-40 hours per week depending on your availability.  This position will require working on Saturdays from 9am-3pm, Sundays from 10am-3pm and three additional days during the week from 9am-6:30pm.

Delivers outstanding customer service to walk-in customers and telephone inquiries

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer's shipping needs and offers viable solutions

Takes action to learn all product and service offerings, alternative solutions, and industry trends

Operates all equipment, software, and devices in an expert fashion and is willing to teach others

Maintains a clean, organized, and safe working environment

Completes tasks independently in a quick turn environment

Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required

Strong computer skills, including Microsoft Office and Adobe Suites (not required but preferred)

Outstanding phone skills

Strong verbal and written communication skills, including spelling and math

Prompt, reliable, and responsible with good work ethic

Able to multi-task while maintaining attention to detail and high quality control

Able to have a strong sense of urgency in a fast paced environment

Able to lift 40+ pounds