Server Assistant

The Longboard [St. John] is a Caribbean-inspired coastal kitchen, focusing on fresh, local ingredients. We offer light and healthy fare and creative cocktails inspired by coastal regions around the globe. The Longboard celebrates the adventurous yet laid back ocean lifestyle of the islands, embracing St. John's tropical setting, local flavors, and relaxed island mentality.

The Opportunity

The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys working alongside a large team to improve performance and increase retention. We are looking for dynamic server assistants who are self-motivated, dedicated, and have a strong passion for food and beverage! Our core value of genuine hospitality starts with our employees and we are dedicated to their development in all aspects of the restaurant. We seek enthusiastic, ambitious, and humble staff that want to be a part of the Ballast Hospitality culture.

Responsibilities

• Provide knowledgeable, friendly, attentive, efficient, energetic and thoughtful service at all times.
• Support service team with ongoing table and floor maintenance, including, but not limited to: water service, clearing and cleaning tables and resetting tables with proper tableware.
• Respond appropriately to any guest requests or issues by communicating effectively with the proper server or management.
• Assist in the cleaning and polishing of all tableware.
• Uphold Ballast Hospitality's standards of quality service.
• Receive instructions from multiple sources and prioritize tasks effectively.
• Support team members in the completion of their duties to ensure the satisfaction of all guests before, during, and after service.
• Have the ability to recite basic menu knowledge and run food to tables if needed.
• Stock, organize and prepare service-related items.
• Be knowledgeable of the restaurant and its history.
• Communicate respectfully with coworkers at all levels.
• Adhere to grooming and dress code standards.

Qualifications

• Excellent communication, interpersonal skills, and a collaborative attitude.
• Must possess exceptional work ethic, strong attention to detail, and strong organizational skills.
• Receptive to constructive criticism and performance feedback.
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment.

Who We Are

We believe in living our values, some of which are:

• Without integrity, all else fails.
• We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company.
• Without creativity, there is no innovation.
• We believe that only a happy and professional staff can give the level of personal service we demand.
• We believe in providing legendary service the unique and powerful sort of personal care and attention that our guests tell stories about.
• We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously.

Compensation and Benefits

We offer competitive pay. We encourage our employees to grow and learn and offer many opportunities for personal and career development.

Equal Opportunity Employer

The Longboard [St. John] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.