Job Summary Under the supervision of the Director of Information Technologyor designee, the Technical Assistant for Media Services provides support for multimedia operations at both the main and West Essex campuses. Supervisory Role Oral and written instructions are received from the Director of Information Technology or designee. The Technical Assistant for Media Services may supervise student workers. Duties & Responsibilities 1 Assist in the setup and operation of projectors, audio systems, video conferencing tools, and other audiovisual devices during events and presentations.2.Offer technical assistance to users during events, meetings, and presentations, ensuring smooth operation of multimedia equipment.3. Identify and resolve issues with audiovisual equipment, perform regular maintenance, and ensure all systems operate effectively.4. Provide guidance to users on the operation of multimedia equipment.5. Oversee the check-out and return of equipment, ensuring all items are in optimal working condition and properly accounted for.6. Assist in the setup, operation, and dismantling of equipment for events, ensuring all technical needs are met.7. Uphold confidentiality and security regarding student and staff records.8.Prepare routine, special, and ancillary reports as required. Is9. Perform other related duties as required. Physical Requirements Additional Requirements Minimum Qualifications Minimum Experience (number of years), Knowledge and/or Abilities  High School diploma or equivalent.

Demonstrated knowledge of operating and troubleshooting multimedia equipment;familiarity with Microsoft Office Suite; and knowledge of media software and tools.

Ability to diagnose and resolve technical issues efficiently

Good organizational skills to manage equipment inventory and support multiple tasks simultaneously.

Demonstrated capability to engage professionally and effectively with students, staff, non-staff members of the college community.

Excellent interpersonal skills.

Ability to communicate effectively, orally and in writing.

Ability to work in a multi-cultural environment Minimum Education Requirements High School Diploma Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.) Preferred Qualifications Experience (number of years), Knowledge and/or Abilities Education Requirements Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.)