Description

SVP, IT Development (Servicing & Core Systems Engineering)

Position Title: SVP, IT Development (Servicing & Core Systems Engineering) Job Level: E1 Reports To:

Department: IT Has Direct Reports: Y

Information Technology

The Information Technology team supports almost every area of the Bank. Utilizing technology solutions to collect and interpret data for business strategies and providing infrastructure for all business operations. Puneet Rawal, the Chief Information Officer for Credit One Bank, explains why an IT professional should join his team by bringing up one word repeatedly: Growth, with a capital G. ““Individuals who have growth aspirations for their career will not find a better place. You want to be in a growing company that can support your growth. We provide that unique mix.” Click here to learn more about the IT team.

Position Summary

The SVP, IT Development (Servicing & Core Systems Engineering) is responsible for technology modernization and capability engineering with an eye on the future. SVP, IT Development (Servicing & Core Systems Engineering) is expected to build strong relationships within IT and other department leaders to drive the modernization and transformation agenda. This position is instrumental in meeting a company’s strategic goals.

Essential Job Functions:

Build and manage a team of software engineers focusing on technology modernization and re-engineering of Bank’s IT systems Provide solution conceptual design to projects based on architecture standards, assertions/guidelines, and usage patterns ensuring security, scalability and supportability Oversee the engineering function during evaluation of concepts including technical risks, architecture, dependencies and technical aspect of incubation plan to build and launch into market Ability to implement on-prem, cloud-based & hybrid implementation strategies for responsive web and mobile applications and lay the foundation to deliver functional prototypes in weeks not months Support IT leadership functions including annual planning, budgeting, status reporting, presentations and continuous improvement REST based microservice APIs and micro-frontends along with a deep understanding of DevOps & CI/CD High proficiency with cloud services (e.g.: AWS, GCP) and ability to build, deploy and scale hybrid-infrastructure platforms Proficiency with JS frameworks (e.g.: React, Angular, NodeJS), SQL and NoSQL DBMS (e.g.: SQL Server, PostgreSQL, MySQL, Oracle, Elastic), Object oriented development (e.g.: Java, Node.js, or .NET/C#) Forecast and manage finances for large IT programs Keep current with trends and issues in the IT industry Actively promotes the mission of the company within the organization Performs other duties as assigned

Position Requirements:

Bachelor’s degree in technology, engineering or related field 12-15 years progressive Information Technology experience; 5 or more years management and strategic experience in a Financial Services organization 5 or more years of experience with public cloud providers Functional and Technical knowledge of building and managing Customer Self Service platforms (Web & Mobile) – preferably for a large financial institution (Credit Card Issuers, Networks, Retail banks etc.) Experience of technologies and platforms related to Customer Journey Management, Customer Relationship Management, Workforce Management System, Work Case Management, Electronic & Paper Communication (Rendering, Printing & Delivery) Experience with VOIP & Telephony technologies from a middleware and application integration perspective Experience with end-to-end system and operational analytics (telemetry, observability & feedback) Excellent communication, problem-solving, and project management skills Ability to collaborate effectively and follow up ensure achievement of deadlines, outcomes, and results. Demonstrate company core values of excellence, ownership, collaboration, and integrity.

Preferred:

MBA/MS in a related field preferred

Version 1.0 – revised 5.24.18