Skin Care Retail Associate
New Today
Overview
Responsible for all sales activities and sales associate job duties, from open to close. Expected to elevate company standards, be well educated on physician-grade skincare, achieve sales goals, provide extraordinary customer service and meet client's expectations.
Schedule: 40 hours/week
Monday: 7:45 AM - 5:00 PM
Tuesday: 7:45 AM - 5:00 PM
Wednesday: 7:45 AM - 5:00 PM
Thursday: 7:45 AM - 5:00 PM
Friday: 7:45 AM - 5:00 PM
Here are just a few things we offer: Access to health, dental, and vision insurance
Health Savings Account $500 matching contribution
Eligible for PTO and Holiday pay
Company paid life insurance and long-term disability (full-time only)
Access to voluntary short term disability insurance (full-time only)
Access to additional life insurance
Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
401K with employer contribution
Profit sharing
Employee discounts
And much more!
Responsibilities
Essential Functions Assess customers' needs and provide assistance and information on product features
"Go the extra mile" to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Cross sell products
Ear piercing
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Ensure high levels of customer satisfaction through excellent sales service
Remain knowledgeable of products offered and discuss available option
Attend trainings for various skincare lines
Monitor the Patient Loyalty Program
Develop relationships with patient/clients: Patient follow up, calls when refills needed, follow up after new purchases
Thank you notes, as needed
Assist in managing schedule for retail staff
Train part-time retail staff on new policies/procedures
Review unapplied credits
Close out at end of the day/Close shop PM
Physically receive inventory
Check barcodes when orders come in
Organize and keep shelves clean
Keep other staff trained on products
Schedule patients for events
Input silent auction gift cards for donations
Makeup application
Help keep clean work area
Wash makeup brushes weekly
Assist with planning events
Assist with social media updates
Assist manager with ordering as needed
Help bring on new items to office that will increase revenue
Attend monthly inventory counts
Promote all aspects of the practice
Assist Cosmetic Manager with miscellaneous projects, as needed
Adherence to compliance and completion of compliance training.
Performs other related duties as assigned.
Qualifications
Education High school education or G.E.D. equivalent
Proven working experience as sales associate
Knowledge, Skills and Abilities Proficiency in English
Working knowledge of customer and market dynamics
Track record of over-achieving sales quote
Basic understanding of sales principles and customer service practices
Disciplined to work in accordance with accepted standards
Prior experience in a medical practice is preferred
Organized and able to manage priorities
Resourceful in problem solving
Solid communication and interpersonal skills
Ability to take and follow through with tasks
Ability to communicate professionally and effectively with patients, coworkers, and physicians
Strong customer service focus
Strong computer skills
Ability to work after hours for events
Maintain professional appearance and conduct in all work-related situations
Must be detail oriented.
Must have excellent communication skills and the ability to communicate effectively orally and in writing.
Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
Proficiency with Microsoft Word, Excel and PowerPoint is required. Must be able to learn new software quickly.
Must possess excellent leadership, organizational, and computer skills.
Ability to work effectively and cooperatively with staff, board, clients, and the public.
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
Ability to maintain confidentiality of information.
- Location:
- Mountain Brook, AL, United States
- Job Type:
- PartTime
- Category:
- Sales And Related Occupations