Shift Supervisor AutoZone's full-time shift supervisors assist the store manager with leading company initiatives and ensuring maximum productivity. They train high performing AutoZoners in a safe environment, drive sales, control expenses and shrink, and remain compliant with company procedures in accordance to AutoZone's expectations. Shift supervisors exceed customer's expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position responsibilities include: Assisting store manager with supervising, training and developing store personnel Assuming responsibility for the store operation and commercial department in the commercial sales manager and store manager's absence, on assigned shifts Assisting with management of the commercial and hub departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised Delegating and ensuring store merchandising tasks are completed in a timely manner Operating cash registers and following established cash handling duties, including but not limited to deposits, petty cash and lane accountability Ensuring all company policies, and loss prevention procedures are followed Utilizing ZNET to help customers locate merchandise or find suitable alternatives Maintaining a safe working environment while ensuring AutoZoners are implementing those practices including PPE (personal protective equipment) Monitoring cash flow, inventory and security control Maintaining sales productivity, store appearance and merchandising standards Conducting and reviewing all opening and closing procedures Managing emergency situations and conduct proper emergency procedures Following proper accident procedures Providing feedback regarding AutoZoner performance to the store manager Assisting with monitoring and managing all activities related to risk & safety management to maintain a safe work environment Addressing customer concerns and resolving them with a goal of turning a complaint into a compliment Processing returns and effectively managing inventory Communicating AutoZoner issues and concerns to the store manager in a timely and confidential manner Motivating AutoZoners to provide WOW! Customer service, enhance productivity level and market products to enhance sales and profits Position requirements include: High school diploma or equivalent ASE certified preferred Demonstrates high level of integrity Excellent communication and decision making skills Ability to drive customer service Benefits at AutoZone include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health savings and flexible spending accounts with wellness rewards Exclusive discounts and perks, including AutoZone in-store discount 401(k) with company match and stock purchase plan AutoZoners living well program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. An online application is required.