Shift Leader As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Benefits of working for a Dunkin' franchisee: Competitive wages Awesome team-oriented environment Lots of potential for growth within the company for those who work hard Provide excellent guest satisfaction, service speed, and product quality Previous experience working in a cafe or quick service restaurant preferred Show passion about results by setting compelling targets and delivering on commitments Meet safety and sanitation standards Anticipate and understand guests' needs and exceed their expectations Works well in a team environment