Shift Lead FreshFin is changing the fast-casual dining experience, and we want you to be a part of it as a Shift Lead at our FreshFin Madison - Hilldale Shopping Center shop! Our Shift Leads ensure that our guests are given a warm welcome upon arrival and that they leave happy and satisfied with their experience. You will be cross-trained to support both front-of-house and kitchen operations. Your impact as a Shift Lead: You prefer working in a fast-paced, dynamic environment where every day is different, and enjoy the variety of supporting front-of-house one day and kitchen operations the next. You are energized by working as part of a team, and you demonstrate teamwork in your words and actions by actively seeking out opportunities to pitch-in and help the team wherever it may be needed. Leading the team will be a primary focus of your role when the management team is not present. This includes training, enforcing company standards, and providing a high level of customer service. When in the kitchen, you will have the opportunity to: Use your culinary skills by preparing proteins, vegetables, and sauces to FreshFin specifications and standards. Work on the food line and prepare our delicious bowls to exact recipe standards and within ticket time expectations. Focus on food safety and cleanliness, including FIFO, sanitization, and proper food handling. Assist the management team with training team members. When supporting the front-of-house, you will have the opportunity to: Make a great first impression by enthusiastically welcoming guests into the shop and clearly communicating your knowledge of our menu and restaurant promotions/specials. Exude your passion for FreshFin's great-tasting, nutritious food by making menu recommendations. With a free meal each shift, you'll be able to sample it all! Accurately take guest food and/or beverage orders and input those orders into our point-of-sale system with a high degree of attention to detail to enable the kitchen team to prepare food to exact customer specifications. Keep guests happy by retrieving and delivering food to guests in a timely, friendly, and efficient manner. Assist the management team with training team members. Focus on providing a memorable dining experience to our guests that makes them want to return to our shops again and again! What you bring to the FreshFin team as a Shift Lead: Your willingness to support both front-of-house and kitchen operations. If you have previous experience in a full-service dining or fast-casual restaurant, that's a plus! A passion for teamwork and customer service!