Shift Manager: Job Description Role Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. Job Requirements and Essential Functions: Personally demonstrate the customer needs are the highest priority. Ensure food safety, quality and accuracy of orders. Resolve customer complaints quickly while maintaining positive customer relations. Demonstrates a positive and enthusiastic attitude with co-workers. Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Takes action without being told, goes beyond what is simply required and maintains a high activity level. Handle conflicts constructively and works with RGM to achieve resolution. Assist profit and loss management by following cash control/security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist RGM with facility maintenance and ensure health and safety standards are followed at all times. Perform other duties as required by manager. Must be at least 18 years old. Must pass background check criteria and drug test. Must have reliable transportation. Able to oversee and manage subordinate employees and provide direction. Able to perform basic cleaning tasks in the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice. Englefield Oil Offers: Competitive Wage PTO and Sick time Development Opportunities No Late Nights