Job Overview: Are you someone who enjoys hands-on work, solving problems, and helping people? The Marvin Home Center is looking for a Service Specialist to deliver top-notch service and support to our customers. We specialize in building materials, home improvement supplies, and a wide range of appliances - and we stand behind what we sell with expert warranty and repair services. Highlights of your role: Deliver and install appliances, including connecting ductwork, water lines, and wiring, and providing basic operation instructions Diagnose and repair appliances, including ordering and installing parts, testing functionality, and maintaining accurate service records Submit warranty repair documentation and credit invoices to vendors/manufacturers You're a good fit if you have (or if you can): Deliver exceptional customer service with honesty, compassion, and a helpful attitude Communicate professionally and courteously while actively listening and offering thoughtful solutions Are experienced with the use of hand and power tools and testing equipment in diagnosing repairs Also want to make sure you have: Class C Driver's license with a good record and a health card Lift and carry up to 75 pounds, and perform repetitive motions with hands and arms Stand, walk, bend, climb, and work in elevated areas for extended periods We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include: $300 annual wellbeing account to spend on what helps you feel happy + healthy Better Living Day! (a paid day off to go have some fun) Annual profit sharing – recognizing everyone’s contribution to Marvin’s success Giving at Marvin – participate in organized volunteer opportunities Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today! Marvin is an Equal Opportunity Employer: This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards. Compensation: $17.50 - $23.50 per hour