Within the spirit of “Making People’s Dreams Come True”, this position is responsible for serving meals and beverages to patrons in the dining establishment as well as maintaining a clean and sanitary environment for the guests. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers. Part Time, Onsite Position Responsibilities: Present menu, answers questions, and make suggestions regarding food and service. Service assigned tables, take food order and relay to kitchen and bar, bus tables, run food, complete side work, and provides table/station maintenance. Demonstrate knowledge of table/station numbers. Perform setup and breakdown of side stations. Clean and sweep floors. Work in a fast-paced environment. Display a friendly attitude toward guests. Demonstrate exceptional product knowledge. Upsell specialty drinks and features food items. Take correct food and drink orders and inputs through POS system. Answer all guest questions accurately. Check IDs properly. Demonstrate food safety and responsible alcohol service. Serve courses from kitchen and service bars. Observe diners to respond to any additional requests. Total bill, accepts payment, process credit card and/or make change. Perform food and beverage services as determined by establishment's size and practices. Clear and reset tables at the conclusion of each course. Bring all dirty wares to kitchen/dish area for cleaning. Mop up accidental spills or sweep up an area needed for immediate seating. Resolve customer complaints promptly and according to company guidelines. Master service skills such as guest service focus, food assembly knowledge, stay organized, follow service standards. Deliver at a high performance, being accountable through effective coaching and strong follow-through skills. Understand and execute an action plan to achieve goals. Return all dishes to the kitchen/dish area for cleaning. Empty and clean coffee pots, coffee makers, and tea machines. Clean and empty dump sink and spray with cleaning/sanitizing solution. Stock beverage station with tea bags, beverage and dinner napkins, coffee spoons, coffee cups, glasses, to go boxes, straws, and coasters. Clean and organize all shelves and wipe underneath equipment on shelves. Cover the lemons and creamers and places in kitchen refrigerator. Empty all trash in the work area. Clean lids and tops of condiment bottles around the lids. Clean soda machine, pull all nozzles and soak overnight in soda water, clean pull-out tray, and grate. Empty bucket in grate by garbage dumpsters. Clean the shelf and underneath all equipment. Remove debris from strainer and sink and clean and spray using a cleaning/sanitizing solution. Sweep the floor and mops with clean water and cleaning/sanitizing solution. Cut lemons and/or other garnishes. Push chairs in at all tables, including patios. Fill all condiment containers (salt, pepper, sugar, etc.). Clean and replace all ashtrays. Clean all service trays. Roll silverware in napkins. All other duties as assigned. Education & Experience Requirements: High School Diploma or General Education Degree (GED). Minimum of two (2) years of experience in high volume environment. Must obtain Food Handler’s Certification. Must obtain a Responsible Alcohol Service Certification. Must be eighteen (18) years of age.