Senior Product Marketing Manager

Quantum Metric's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian / Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You'll not only work with some of the world's most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

About the Role

Quantum Metric is seeking a customer-obsessed, insights-driven Senior Product Marketing Manager. In this role, you'll own go-to-market strategy and messaging for key product areas and personasbringing new features and capabilities to market, enabling our sales and CS teams, and telling compelling stories that connect customer pain to our value. You'll work cross-functionally with Product, Sales, Customer Success, and Marketing to drive adoption and growth. This is a hands-on, strategic individual contributor role for someone who thrives in fast-paced environments, loves solving customer problems, and has a strong sense of narrative and positioning.

Responsibilities

Own the go-to-market strategy for key product areas, including messaging, competitive positioning, and launch planning

Collaborate with Product and Design to influence roadmap based on customer feedback and market trends

Develop and maintain differentiated messaging frameworks, value propositions, and personas for key segments

Create impactful enablement materials to support Sales and Customer Successpitch decks, battlecards, talk tracks, and more

Partner with Growth Marketing and Experiential Marketing to develop content and campaigns that drive awareness, consideration, and adoption

Drive internal alignment around launches and strategic initiatives through clear planning and communication

Support competitive intelligence efforts and equip teams with tools to win

Track performance of key launches and campaigns to refine messaging and inform future work

Requirements

57+ years of experience in product marketing, preferably in B2B SaaS or enterprise software

Proven success developing go-to-market strategies and messaging frameworks

Strong collaboration skillsyou work well across Product, Sales, and Marketing functions

Excellent storyteller who can simplify the complex and speak to business and technical audiences

Comfortable working in a fast-paced environment with evolving priorities

Self-starter who takes ownership and executes with attention to detail

Experience with digital experience analytics, contact center solutions, or customer insights is a plus

Travel : Occasional, less than 20%

Compensation : $155,000 - 175,000

Perks and Benefits

This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Group benefits

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)

FSA, DCFSA, and HSA accounts

Employee Assistance Programs (EAP)

Telehealth options

Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident

Healthy Rewards Discount Programs

Discounts on Pet Insurance

401k (with employer match) and Options / Equity

13 company holidays

Unlimited Paid Time Off

Sick leave

Parental / Adoption Leave

In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.

Promotional opportunities

Rewards and recognition programs

Robust onboarding and training program

One-time stipend for work-at-home employees

Monthly business expense stipend

Flexible work environments

Employee Discount Program (Perks at Work)

Employee Referral Program

Lead Referral Program

MacBook and awesome swag delivered to your door

Encouraging and collaborative culture

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email / slack)

About Quantum Metric

As the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line.

Today, Quantum Metric captures insights from 40 percent of the world's internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%.

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.

If the above role seems like a match and you're interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and / or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate's sensitive information and / or any upfront fees / costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.