MCS Operations is highly regarded as the benchmark for excellence within the reference laboratory industry. MCS goes to market as a differentiated provider and leans heavily on the efficacy of those areas within the control of MCS Operations. MCS Operations serves as the functional link that enables MCS strategy execution in highly competitive markets. Turn-around-time, customer service, global logistic network and transportation management, specimen accessioning and distribution, specimen collection capabilities, management of remote on-site specimen processers, and management of field-based service representatives are critical to MCS business units and are directly controlled by MCS Operations. The Senior Manager–Operations-MCS coordinates with the Director-Operations-MCS for the planning, budget, FTE, capital, and performance metrics for operational support of each MCS business unit. Responsible for the operational excellence and execution of operational plans of assigned staff and processes within MCS Operations in alignment with business and department objectives. Serves as a key member of the leadership team with a primary focus on planning and implementation of policies and systems. Facilitates project management while leading a multidisciplinary team including financial analysis, problem solving, and team collaboration. Regulates staffing in accordance with fluctuating workload. Partners in the support of department/division and institutional projects, staff recruitment, policy implementation, and serves as a primary resource for issues and communications. Performs duties independently and initiates judgment in handling a variety of management issues. Domestic and/or international travel required. **This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.