Job Summary:
The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.
Responsibilities:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. · Create and maintain safe working environment and culture within the organization
· Take care of company property
· Demonstrates high impact culture through innovation, accountability and empowerment
· Must be able to function in a team environment
· Usually works with minimal supervision
· Works independently
Requirements:
· Travel required - mostly local, but could be overnight once a month depending on customer needs.
Driving Requirements:
· Driver Application for Employment
· Motor Vehicle Report (MVR)
· Forms:
o Driver Disclosure and Release
o Employee Applicant Drug and Alcohol Statement
o FMCSA Certificate of Awareness
o Driver Certificate of Violations
o Driver Statement of On Duty Hours Road Test o Copy of Driver’s License
o Copy of Medical Certificate
PLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTS
High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
Education & Experience Requirements:
· HS diploma or equivalent
· Capable of obtaining a CDL, class A or B with applicable endorsements
: · May have industry specific license(s)
Experience Requirements:
· Ability to obtain all required customer clearances (TWIC, DISA, etc.)
· Ability to obtain DOT Medical card
· Clean driving record
· Work experience
· 2 to 5 years of technical work experience including industrial or commercial process water experience
Skill Requirements:
· Electrical, mechanical experience depending on business unit
· Work without direct supervision
· Technically sound
· Experience with Microsoft Office including smart devices
· Must have customer service experience
· Demonstrates critical thinking and troubleshooting ability
· Synthesizes technical information and communicates it clearly
· Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways
WHAT WE CAN OFFER YOU:
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:
Generous PTO package and paid holidays
Generous retirement savings plan
Customizable health, dental and vision insurance (eligible on first date)
Career progression plans
Reward and recognition programs
Paid parental leave
Tuition Reimbursement
Company Wellness Program
Employee Discount Program
The estimated salary range for this position is $23 to $35/hour. Starting pay is dependent on multiple factors, such as skills and experience. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
Company DescriptionJoin Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We’re Hiring!
If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.Company DescriptionJoin Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. \r\n\r\nWe’re Hiring!\r\n\r\nIf you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.