Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery
New Today
Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery
Department:
Service
Employment Type:
Full Time
Location:
BR09- MONTGOMERY, AL
Reporting To:
Travis Horton
Description
Seize the Opportunity:
As a
Senior Technician, You're Not Just Fixing Equipment-You're Powering Industry, Mentoring Talent,
&
Driving Excellence. ⚙
Why WMH? Because
Your Career Deserves More !
At
WMH
(www.wmhsolutions.com), we don't just offer jobs-we build unstoppable careers. With over
35 years
of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across
NC, SC, TN, VA, GA
&
AL -and we're just getting started.
We operate on honor, integrity, and a relentless drive for excellence. Your
success
is
our mission , which is why we invest in training, mentorship, and leadership development to accelerate your career.
What sets us apart?
We're not just another dealership-we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with
opportunity, advancement,
and
impact -because here, your career moves forward.
WMH is seeking a
Senior Mechanic/Technician
to join our elite team. As a Senior Mechanic/Technician, you'll play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment. But this role is more than just turning wrenches-it's about leading by example, optimizing performance, and mentoring the next generation of skilled technicians. Your expertise will fuel operational success, maximize uptime, and push industry standards forward while fostering a team-driven culture of excellence. At WMH, we don't just fix equipment-we keep industries moving, develop top-tier talent, and set the gold standard for reliability and innovation in material handling.
Your Mission?
To be the driving force behind operational excellence, delivering advanced diagnostics, expert-level repairs, and proactive maintenance that maximizes uptime and efficiency. You'll play a critical role in ensuring peak performance for our clients while leading, mentoring, and developing the next wave of skilled technicians. At WMH, your experience isn't just valued-it's the foundation for the future.
Key Responsibilities
Independence & Field Expertise
•
Hit the Road:
Start your workday from home, servicing customers on-site in a
company-provided van
with the latest tools & diagnostic technology.
•
Own Your Territory:
Maintain and repair forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries.
•
Be the Expert in the Field:
Deliver on-site service with speed, accuracy, and professionalism-our customers rely on you!
Advanced Diagnostics & Repairs
•
Troubleshoot Like a Pro
- Diagnose complex mechanical, hydraulic, and electrical issues with precision and efficiency.
•
Fix it Right, The First Time
- Execute top-quality repairs & preventive maintenance to maximize uptime & minimize breakdowns.
•
Own the Fleet
- Maintain WMH and customer equipment at peak performance through scheduled maintenance, inspections, and safety checks.
Lead & Mentor the Next Generation
•
Train & Develop Junior Techs
- Share your expertise, foster a culture of excellence, and guide the next generation of mechanics.
•
Be a Leader
- Set the gold standard in service, helping newer technicians refine their skills and elevate their careers.
Customer Engagement & Service Excellence
•
Deliver Outstanding Customer Support
- Work closely with clients, providing expert consultation, service recommendations, and technical solutions.
•
Customer-Focused Communication
- Keep customers informed about service updates, repairs, and proactive maintenance.
Documentation & Compliance
•
Precision Documentation
- Maintain accurate service reports, repair logs, and work orders to ensure seamless operations.
•
Safety & Compliance First
- Uphold OSHA standards, industry regulations, and best practices to keep work environments safe and efficient.
The Field:
Diverse job sites.
Weather-ready - wet, humid, hot, or cold.
Embrace dust and noise.
Power Up:
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus.
Skills, Knowledge and Expertise
Experience:
5+ years as a mechanic/technician in material handling, heavy equipment, or automotive industries.
Technical Expertise:
Advanced knowledge of diesel engines, hydraulics, electrical systems, and industrial machinery.
Certifications:
ASE Certification
(preferred) in brakes, electrical, diesel, and preventative maintenance. Forklift certification a plus!
Mechanical & Electrical Skills:
Ability to diagnose, troubleshoot, repair, and maintain complex industrial equipment.
Industry Knowledge:
Familiarity with OSHA regulations, equipment compliance, and workplace safety standards.
Problem-Solving Mindset:
Strong troubleshooting and critical-thinking skills to resolve issues efficiently.
Leadership & Mentorship:
Proven ability to train, coach, and guide junior technicians.
Customer Service Excellence:
Outstanding communication and relationship-building skills.
Technical Proficiency:
Experience with diagnostic software, schematics, Microsoft Office, digital work platforms, & fleet management systems.
Work Ethic & Drive:
Self-motivated, detail-oriented, and results-driven.
Physical Requirements:
Ability to lift 50+ lbs, work in various conditions, and travel within assigned territory.
Valid Driver's License:
Required for company van usage.
Perks of Being a WMH Team Member:
Premium Health Coverage
- Your well-being matters! We offer premium medical, dental, and vision insurance with HSA & PPO options + company-paid AD&D & life insurance (with additional coverage available).
Exclusive Training & Career Growth
- Gain cutting-edge technical skills with our OEM-exclusive and in-house training programs. We invest in your growth, leadership, and future success.
Time to Recharge
- Enjoy a generous PTO plan + paid holidays so you can rest, recharge, and spend time with loved ones.
Competitive pay & performance-Based Incentives
-Earn what you're worth! 100% of your travel time is paid-no flat rates.
Tool Allowance (Paid Quarterly!)
- Keep your gear in top condition with regular tool reimbursements.
Uniforms Provided & Laundered Weekly
- Look sharp on the job without the hassle!
PPE & Safety Shoe Allowance
- We've got you covered with protective gear and workwear support.
Stay Connected
- Get a monthly cell phone allowance to ensure you have the tools to communicate effectively.
Company Van, Tablet & Fuel Card
- Take your fully-equipped van home and work within your service area with ease.
Secure Your Future
- 401(k) match up to 9% + profit-sharing benefits to help you build long-term financial success.
Unmatched Job Stability
in a
Booming Industry
- Material handling is the backbone of logistics, warehousing, and supply chains. Your skills will always be in demand.
Work-Life Balance
That
Works for You
- We know flexibility matters, and we offer schedules that support a thriving career and personal life.
Ongoing Professional Development
- We invest in your success with mentorship, leadership training, skill-building opportunities & career advancement opportunities.
Be Part of Something Bigger
- At WMH, you're not just another employee-you're a key player in an industry that keeps the world moving.
Your Cue: Take the Wheel of Your Future!
This isn't just another job-it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. At WMH, we don't just keep businesses moving-we propel careers to new heights.
Don't wait. Don't watch. Be part of something
BIG , something
BOLD,
something that makes you excited to
jump out of bed
every morning!
The future is calling-ignite yours today!
Apply now.
- Location:
- Madison
- Category:
- Installation, Maintenance, And Repair Occupations