As a Security Officer Retail Patrol in Charlotte, NC , you will serve and safeguard clients in a range of industries such as Retail/Malls and more . Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal in a busy retail environment, you will play a key role in helping to deter security-related incidents and maintaining a welcoming atmosphere for customers and staff. Your primary responsibilities will include conducting regular patrols throughout the location, remaining visible to help minimize unwanted activity, and providing friendly, professional assistance to anyone in need. You will be expected to communicate clearly and respond promptly to situations as they arise, demonstrating the values of teamwork, integrity, and a people-first approach. This position is ideal for individuals who enjoy being active, interacting with the public, and making a positive impact in a dynamic setting. Join us and be part of a company that values agility, reliability, and innovation while putting people first in everything we do. Position Type: Part Time Pay Rate: $17.00 / Hour Job Schedule: DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PM What You’ll Do: Use our proprietary scheduling platform to claim open shifts at client sites Support operations across a range of environments including commercial real estate, healthcare, and education Receive site-specific training and guidance from experienced teams Deliver consistent, professional security presence and customer service Be ready to fill in at short notice when urgent needs arise Responsibilities: Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as appropriate. Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times. Conduct regular and random patrols throughout the retail location and surrounding perimeter to help to deter unwanted activity and identify potential concerns. Observe and report any suspicious activity, hazards, or maintenance issues encountered during patrols to the appropriate personnel. Assist in controlling access to restricted areas within the location as required by site protocols. Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding security-related matters. What We’re Looking For: Availability across various days and shifts Reliability and ability to adapt to different post assignments A desire to gain broad experience and grow within the company Interest in transitioning into full-time roles when available Minimum Requirements: Possession of a Guard Card is preferred. Comfortable using a computer or tablet is preferred. Customer service experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us: Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. Smart Tools: Access exclusive technology for real-time shift visibility and claiming. Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.