Role Specific Information Job Description About the Role As a Seasonal Retail Sales Representative, you will play a crucial role in delivering outstanding customer service and ensuring efficient operations at the point of sale. Your focus will be on providing quick, friendly service while enhancing the overall shopping experience for customers. What You'll Do Welcome customers warmly and assist them with their shopping needs, including operating the cash register, scanning items, and processing various payment methods. Consistently meet point of sale and customer service standards, offering friendly, fast, and efficient service based on company guidelines. Achieve or surpass individual performance goals, such as credit and loyalty sign-ups. Help maintain inventory accuracy by completing all necessary point of sale and merchandise handling tasks properly. Assist in training new team members, sharing best practices and providing guidance in adherence to Kohl's brand standards. Engage in daily operational processes, including cash balancing, change orders, and supply replenishment. As a Kohl's associate, you will also be expected to: Act with integrity and foster teamwork in a diverse and inclusive environment. Make informed decisions and seek guidance when needed. Maintain a customer-centric attitude and efficiently resolve issues. Handle multiple tasks effectively while adhering to established deadlines. Follow company policies and safety protocols to ensure a safe environment for all. Respond proactively to direction from supervisors and other staff. Perform other responsibilities as assigned. What Skills You Have Required Strong customer service skills with the ability to multitask while paying attention to detail. Excellent verbal and written communication skills. No prior retail experience is necessary. Must be at least 16 years old. Availability to work days, nights, weekends, and holidays. Preferred Experience in client-facing retail or service roles. Essential Functions The following functions are essential to this role, although you may be asked to perform additional tasks as needed. Kohl's reserves the right to modify job descriptions at any time. You must be able to perform all essential functions satisfactorily. Reasonable accommodations may be made for individuals with disabilities. Complete the responsibilities outlined in the