About Petersen Automotive MuseumWe are more than just an iconic museum, we're a fast-paced, high-energy team driven by innovation, passion, and a deep love for car culture and storytelling. From world-class exhibitions to unforgettable events, we bring history, design, and horsepower to life every day. We work hard, we move fast, and we have a blast doing it, all while pushing the boundaries of what a museum can be. If you're ready to shift into high gear with a crew that values creativity, integrity, and a good laugh along the way... you'll fit right in.About the roleRetail Associate responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. A retail associate should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a retail associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a retail associate are to achieve excellent customer service, while consistently meeting the store's sales goals.What you'll doMeeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needsInspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, the Petersen, and the purchaseMaintaining selling floor presentations, and restocking them as neededLearning the Petersen's systems and procedures to enhance selling efficiencies and complete support dutiesAchieving personal sales goalsReceiving and labeling inventoryDevelop product knowledge by reading current vendor tags and pamphlets and attending training in order to communicate it to the customerBe aware of current promotional events and salesMaintain good housekeeping standardsAdhere to Loss Prevention and inventory control and compliance proceduresRegular, dependable attendance, and punctualityQualificationsBasic understanding of sales principles and customer service practicesHands-on experience with POS transactionsFamiliarity with inventory proceduresA friendly and energetic personality with customer service focusAbility to perform under pressure and address complaints in a timely mannerSolid computer skillsAbility to work with minimal supervisionHighly organized and able to store items efficientlyExcellent verbal and written communication skillsProficiency in EnglishAvailability to work flexible shiftsEducation and Experience:Minimum Education (or substitute experience) required:High school diploma or equivalent is strongly preferredMinimum Experience required:1 year work experience as a Retail Sales Associate, Sales Representative, or similar positionThe pay range for this role is:20 - 20 USD per hour (Petersen Automotive Museum)