Seasonal Retail Customer Service Associate

New Today

Join our team as a Seasonal Retail Customer Service Associate, where you'll provide outstanding service and create a wonderful shopping experience for our customers! About the Role In this position, you will focus on delivering exceptional customer service at the point of sale and throughout various customer service processes, ensuring operational efficiency and transaction speed. What You Will Do Greet customers warmly and assist them with products and services. Operate cash registers, scan items, bag merchandise, and handle various payment methods efficiently. Adhere to company standards in executing point of sale and customer service protocols, providing friendly and fast service. Meet or exceed individual sales goals, including credit and loyalty programs. Support inventory accuracy by correctly executing all point of sale and merchandise disposition practices. Assist in training new team members on best practices and service standards, ensuring adherence to Kohl's brand values. Participate in daily service operations, including register balancing and supply replenishment. All associates at Kohl's are expected to: Act with integrity and foster a collaborative and inclusive culture. Exhibit sound judgment in decision-making and engage relevant partners as needed. Maintain a customer-focused mindset by anticipating needs and resolving issues promptly. Effectively manage multiple tasks within set timeframes. Follow company policies, procedures, and safety guidelines. Receive and act on direction from supervisors and other team members. Perform additional responsibilities as assigned. What Skills You Have Exceptional customer service skills with a keen attention to detail. Strong verbal and written communication and interpersonal skills. No prior retail experience necessary. Must be at least 16 years of age. Flexible availability, including days, nights, weekends, and holidays. Preferred: Experience in customer-facing retail or service industries. Pay Range: $13.00 - $18.80 Kohl's offers a range of benefits to associates based on full-time or part-time status and hours worked, including: Work Life Balance: Paid Time Off, Vacation Buy Program, Parental Leave. Health & Wellness: Medical, Dental, and Vision benefits, plus additional short and long-term disability programs and emergency health plans. Savings & Retirement: 401k, Flexible Spending Accounts, and employee discount programs with Kohl's partners. Insurance Programs: Life insurance coverage and other protection plans. Life Events: Benefits for legal and adoption assistance.
Location:
Duluth, MN, United States
Job Type:
PartTime
Category:
Office And Administrative Support Occupations

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