All Pro Equipment Job Description, Responsibilities, and Duties

Position: Counter/ Sales Associate

Responsibilities:

• Assist customers with questions and concerns
• Check in equipment for repair and check out equipment when completed
• Complete rental process for customers; check rental inventory before equipment leaves and upon equipment return
• Ensure counter is fully stocked, clean, and parts are put away correctly
• Have ability to complete sales transactions, check on part availability, and look up parts utilizing a parts diagram program
• Maintain a clean and adequate workspace
• Ensure equipment and items are priced with appropriate tags
• Assist in maintaining cleanliness of restrooms, showroom floor, and behind counter
• Ensure high levels of customer satisfaction through excellent sales service and go the extra mile to drive sales
• Assess customers' needs and provide assistance and information on product features
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Remain knowledgeable on products offered and discuss available options. Cross sell products.
• Process POS (point of sale) purchases and returns
• Team up with co-workers to ensure proper customer service and build productive customer relationships
• Comply with inventory control procedures
• Assist with annual inventory process
• Specific responsibilities assigned as needed

Job Requirements:

• Ability to lift up to 50 pounds
• Computer literacy and ability to learn point of sale system
• Previous customer service and sales experience including the ability to resolve customer conflicts
• Prior experience in auto parts or repair shop preferred
• High school diploma or equivalent

Expectations for Hiring:

Candidates must be willing to arrive on time for scheduled work shifts and have reliable transportation. Candidate is expected to be organized and communicate well with co-workers, customers and management.

Work hours 40 hours per week M-F 7:30-5:00 and Sat 8:00-1:00 options for overtime during peak seasons

Benefits:

• Paid time off and holidays
• Health, vision, dental and life insurance
• Matching retirement program
• On the job training
• Sales commission opportunities