Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, and forward-thinking individual.Schedule: We have a great flexible schedule within the hours of Monday-Saturday from 8am-7pm, and Sundays from 10am-5pm. Whether you are seeking part-time or full-time, we have the right hours for you, to accommodate school schedules, family, or other activities that are important to you.General FunctionProvide customers total solutions to their battery, bulb, and services problems while doing so in a courteous, professional and helpful manner.Essential ResponsibilitiesCustomer Service / SalesGreet customers, determine needs and answer questionsSuggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goalsAsk questions to identify potential commercial customersOperate computer/cash register to complete sales transactions with accuracyAnswer phones, ensuring messages are relayedWatch for loss prevention issues and advise management of any unusual activitiesDemonstrate a customer-first mentalityTechnicalInstall batteries, perform tests and tech workRepair cell phones, tablets, light fixtures and other devices as neededReplace screens, batteries and other components on smartphones and tabletsCut keys and reprogram key fob remotesMerchandising / InventoryAssist in all store operations responsibilities as assigned by Store Manager or Assistant ManagerRotate and stock inventoryLoad, unload, and deliver or arrange delivery of product to customers or via third party delivery companiesOrganize daily recovery of displays to achieve full store appearanceMaintain retail shelf label pricingBuild displays; setting up & taking down shelves and fixturesPrepare store for daily opening and closing including counting and reconciling register drawersMaintain physical facility safety and appearance including mowing lawn, removing snow, sweeping, mopping, and vacuuming floors. Maintain restroom cleanlinessFollow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.QualificationsS. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of Must have technical aptitude and have the ability to work small parts and toolsAbility to make minor decisions and use some judgment within standardized proceduresGood listening and verbal communication skills with a customer focus; general knowledge of customer service policies/proceduresMust possess and use organizational and analytical problem solving skillsAbility to calculate simple math, percentages, ratios and algebraic expressions and read gaugesValid driver's license and clean driving record preferred. Physical Requirements / Work EnvironmentThe physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.This position requires the employee to regularly stand, walk and use hands to handle or touch; frequently talk, hear and lift up to 50 pounds; and occasionally sit, stoop, kneel, crouch, crawl, reach above shoulders, and lift more than 50 pounds.The position requires the employee to regularly use electrical cables, simple hand tools, a magnifying glass, spot welders, automotive and electronic testing equipment, as well as regular use of a phone, fax, computer, and printer/copier.While performing the responsibilities of this position, the employee will occasionally be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions and the risk of electrical shock. The level of noise in the working environment is moderate.Protective clothing and/or equipment used in this position includes goggles, gloves, and steel-toed shoes. Affirmative Action / EEO StatementIt is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.Location: 29609