Job Description: * Delivers ACE (Amazing Customer Experience) to all internal and external customers. * Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values. * Embraces an expectation of learning and growth. Enthusiastically participates in training and development. * Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included. * Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort) * Sorts, prices, and stocks hardline donations for sale according to established expectations. * Sorts, tags, and stocks Softline donations for sale according to established expectations. * Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-upchange for maximum mission impact. * Accurately records donations, production of merchandise and specified tasks. * Meets established production goals corresponding to role in retail location. * Maintains clean work environment. * Demonstrates proficiency of cashier, Softline production, or donor services / hardline production roles through evaluation. * Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department. * Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards. * Maintains safety standards in the store and reports any exceptions to store management. * Performs other job-related duties as assigned by a member of store management.