Cuyana is hiring for a Retail Store Manager for our new Stanford Shopping Center store location! Are you passionate about creating a best-in-class guest store experience? Do you inspire and engage your team? Are you a leader who is results driven and possess a start-up business mentality? Then you may have the ideal skills to be part of our Cuyana team! Benefits: Medical, dental, vision, life, disability; PTO, and holiday pay; commuter benefit, 401k, bonus, and generous employee discount. RESPONSIBILITIES* Monitor, track, and communicate trends and opportunities of key business metrics. Develop strategies and action plans to drive store improvement, productivity, and profitability Plan and manage payroll spend; create strategic schedules to support business plans, ensure integrity of time and attendance with store performance, volume, and productivity in mind Lead by example, demonstrating integrity and consistency of Cuyana values at all times Recruit, onboard, and develop store employees by providing regular feedback, coaching, and counseling Support and coach team members in delivering the Cuyana sales and positive customer service experience; Identify and collaborate on new training initiatives Meet individual sales goals and build and cultivate client relationships and ensure team sales goals are met Demonstrate strong product knowledge and ensure team members are trained and prepared as product experts Provide customized virtual and in-person styling services within the Cuyana customer segmentations Develop and implement visual merchandising directives and tests Liaise with HQ partners to establish and drive marketing initiatives, technology updates, inventory reconciliations, etc Ensure operational excellence in policies and procedures Support current and new retail locations, as needed (if applicable) Give back as part of the Cuyana Community (help teammates during peak season, supporting retail events, volunteer + events) *Responsibilities may change based on business needs REQUIREMENTS 5+ yrs specialty retail experience, 2+ yrs in a store manager or general manager role Contemporary brand experience; Clienteling and Luxury experience a plus Proven ability to successfully lead a product and customer centric sales environment A connection to Cuyana's mission, and Fewer Better philosophy Dependable and trustworthy with all responsibilities Team player who thrives in fast paced environments Flexible, adaptable, and ready to roll up sleeves and help where needed Strong leadership, organization, written and verbal communication skills Capable of handling difficult customer interactions and conversations Technology savvy Flexible work schedule - weekends, evenings, events, holidays Able to stand for extended periods of time Able to bend, reach, lift and move stock and products; Able to carry boxes 25 - 30 lbs A CONNECTION TO OUR VALUES We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments. Cultivate Community - you are honest, inclusive and always willing to lend a hand Create Excellence - you are accountable, decisive and drive for results Build & Evolve - you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way Compensation range for this role is 95k-105k commensurate with experience.