Lodge Factory Store Retail Store Manager

About Lodge Cast Iron

We got our start over 125 years ago when Joseph Lodge founded the Blacklock Foundry in South Pittsburg, TN. His scrappy, hardworking spirit continues to lead us today. As a team, we believe cast iron is for everyone. We're dedicated to manufacturing American-made cookware that we're proud to use in our very own homes and excited to bring to kitchens, backyards, and campfires around the world. Day in and day out, we work together to stay safe, have fun, and be better than we were the day before.

What fires us up?

By now, you may have caught on to the fact that we're serious about spreading the joys of cast iron. And while we're always on the lookout for ways to innovate, we believe in the adage: If it ain't broke, don't fix it. That's why we stand by a simple recipe of just iron and oil (no forever chemicals, since forever!). It's also why we're passionate about keeping our campus in our hometown of South Pittsburg, Tennessee, providing great jobs to our community. As we bring our cookware to the next generation of cast iron chefs, we're looking for people to help us stay true to our roots every step of the way. Does that sound like something you can get behind?

A Day in the Life of the Retail Store Manager

The Lodge Cast Iron Factory Store Manager is a hands-on leader who brings energy, authenticity, and strategic focus to every aspect of our store. You are driven to create memorable, guest-focused experiences and passionate about developing a team that embodies our heritage of craftsmanship and quality. In this role, you'll cultivate a culture where every team member is equipped and empowered to welcome guests like family, listen with genuine care to uncover their unique needs, share the rich stories behind our products, and offer personalized recommendations that create lasting connections to the Lodge legacy. As our Store Manager and steward of the Lodge family tradition, you lead by example. You'll model the warmth and expertise that define our company values while coaching your team to do the same. You set high expectations for team performance, operational excellence, and the kind of heartfelt customer connection that reflects our commitment to treating every guest as if we've invited them into our own kitchen. We're looking for someone who blends operational strength with our guest-first philosophy and can build a team that transforms everyday visits into cherished Lodge family moments. You'll be an owner-operator mindset leader who takes pride in representing our company with the same care and dedication we've maintained since 1896.

Key Responsibilities Lead daily store operations with the pride and attention to detail that reflects our commitment to excellence, ensuring our store is always guest-ready and welcoming. Foster a culture where team members embody our values-being present, attentive, and engaging every guest as if welcoming them into our own home kitchen. Hire, train, and develop a team that confidently carries forward our tradition of genuine hospitality, asking thoughtful questions, reading guest needs with care, and offering personalized recommendations rooted in generations of expertise. Coach team members to share our product stories and care knowledge with the same pride and passion Lodge has maintained for over a century, using hands-on demonstrations and authentic storytelling that connects guests to our heritage. Guide the team in adapting their approach to honor each guest's journey-whether they're discovering cast iron for the first time or are seasoned collectors adding to their Lodge family. Analyze performance metrics and sales data with an owner's mindset, making strategic business decisions and creating action plans that uphold our standards while driving growth. Ensure our team maintains the product availability and store presentation that reflects our reputation for quality and attention to detail through proactive inventory stewardship and thoughtful merchandising. Uphold our commitment to safety, cleanliness, and operational integrity by maintaining compliance with all company standards and protocols. Provide real-time coaching and recognition that builds accountability while celebrating successes, nurturing each team member's growth as part of our extended Lodge family. Champion our values of inclusion, respect, and development through authentic leadership that honors our heritage while embracing the future. Partner with field leadership as a trusted business owner representative, implementing initiatives and sharing valuable store insights that strengthen our retail business. What We're Looking For Proven retail management experience in a high-service environment where hospitality and guest connection are paramount-experience that aligns with our commitment to welcoming every person who walks through our doors. • A demonstrated track record of developing talent with care and investment, consistently improving team performance while honoring individual strengths. Confidence in leading teams through change with the steady guidance while raising performance expectations. Strong operational and organizational skills with meticulous attention to detail in every aspect of the business. Extra credit- A genuine passion for cookware, food, and/or storytelling that connects with our love for bringing people together around the kitchen table-this enthusiasm is what makes the Lodge experience special. Requirements: High school diploma or equivalent Ability to lift up to 50 pounds Climbing, bending, pushing, kneeling, and pulling Essential Knowledge, Experience and Skills: Ability to read and interpret operational documents with the thoroughness that ensures our standards for safety, procedures, and quality are consistently maintained. Proficiency with Microsoft Office suite and modern point-of-sale systems that support efficient operations. Comprehensive knowledge of cash handling, inventory management, and merchandising practices integrity and accountability. Exceptional oral and written communication skills that reflect our family's commitment to clear, respectful, and meaningful connections with both team members and guests. Strong interpersonal abilities that foster the welcoming and inclusive environment in every interaction. Knowledge of HR practices including recruiting, hiring, development, and performance management, all conducted with the fairness and legal compliance. Understanding of security, facility management, and safety protocols that safeguard our team, guests, and business. Superior organizational skills and problem-solving abilities that enable you to handle diverse situations with the adaptability and sound judgment our business requires to thrive. Employee Benefits Competitive Pay Generous PTO and Sick Pay Insurance Benefits (Medical, Dental, Vision, Prescription, Life, and Short-Term Disability) On-Site Clinic and Fitness Center 401K Match and Deferred Profit-Sharing Program Quarterly Profit Sharing Employee Assistance Program Scholarship Opportunity and Tuition Reimbursement Employee Discount at Lodge Factory Store and Big Bad Breakfast Safety, Holiday, and Celebration Dinners

Equal Opportunity Employer

Lodge Manufacturing does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law).