COMPANY OVERVIEW Journeys is a leader in teen retail, specializing in footwear and unique specialty items such as apparel, backpacks, hats, and accessories. With over 800 stores across the United States, Puerto Rico, and Canada, we feature trending brands that resonate with the teen lifestyle, including Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. Through strategic partnerships, community engagements, and creative collaborations with musicians, Journeys is not just a retailer but an integral part of youth culture. Our in-store experience is characterized by a vibrant atmosphere, passionate staff, and an inclusive environment that promotes self-expression. Join us and embody an attitude you can wear! Journeys is constantly looking for talented individuals to expand our team! WHY WORK FOR JOURNEYS? We celebrate and reward success! Rapid promotion opportunities for top performers - we promote from within! We are a family with an Attitude That Cares ! We encourage you to embrace your individuality! Work in a fun environment with the coolest team around! Conduct business with integrity and passion! Enjoy excellent benefits and employee discounts! Compensation includes base pay, sales commission, and bonus potential! JOB SUMMARY In the Retail Store Leader position, you will recruit, hire, train, and manage store personnel to achieve sales goals, maintain budget controls, and safeguard company assets while pursuing growth opportunities. ESSENTIAL JOB FUNCTIONS Meet and exceed store and personal sales goals and performance standards. Recruit, interview, and hire high-quality employees to meet in-store needs. Train and develop an effective sales team. Provide constructive feedback and coaching to staff and enforce company policies. Implement company initiatives to meet established standards. Conduct monthly performance reviews. Recognize talent and develop employees for career growth. Oversee daily store operations comprehensively. Supervise loss prevention practices effectively. Plan weekly staffing schedules in line with policy. Deliver a fun and engaging experience for all customers. Resolve customer issues effectively. Handle bank deposits responsibly. Understand and promote the Journeys culture among the team. JOB REQUIREMENTS Prior retail management experience is preferred. 1-2 years of retail sales experience is necessary. Strong interpersonal and customer service skills are essential. Desire to thrive in a fast-paced retail setting. Willingness to learn and adapt. Completion of training leading to a Manager in Training position or equivalent. Ability to work 45 hours per week. Availability for night and weekend shifts. Physical ability to climb, reach, bend, and lift up to 50 pounds. Willingness to stand for long periods. Must be at least 18 years of age; PAY AND BENEFITS For detailed information about our wonderful benefits, please check our careers page. PRE-APPLICATION DISCLOSURES We are committed to equal employment opportunity for all employees and applicants without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical conditions, physical or mental disability, or any other factor protected by law. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all applicants who require a reasonable accommodation to apply to reach out for support.