Join Our Team! If you are a CURRENT Carter's employee, please search 'Browse Jobs' in Workday to apply internally. Love what you do with Carter's Careers! As a Retail Store Leader, you will be the welcoming face of our brand for families. You and your dedicated team will support new parents and grandparents, introduce them to essential baby products, and be there for all the milestones of their parenting journey. We seek an inspiring leader who cultivates a friendly and inclusive environment while continuously improving skills and knowledge of products within the team. Why Choose Carter's? Carter's Inc., the largest North American retailer of baby and children's apparel, includes renowned brands like Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet. We're proud to be the #1 children's clothing brand recognized by families. Our success stems from our commitment to quality, from our original Bodysuit® to nurturing our team with extensive training and development opportunities. At Carter's, we build lasting connections with customers, colleagues, and families, fostering a culture of caring, teamwork, and personal growth. What’s not to love? Perks You’ll Enjoy: Flexible schedules that support your work-life balance. Comprehensive benefits, including health, mental health support, a 30% discount on our brands, and referral bonuses. Tuition-free programs to earn a GED or bachelor's degree or learn English as a second language. Generous paid time off, parental leave, adoption assistance, and charitable giving matching. Opportunities for professional and personal growth to advance your career. Robust development programs to help your skills flourish within your current role and beyond. Your Responsibilities: Build a strong team through effective recruitment and training, creating succession plans to foster growth. Encourage a positive and safe work environment where employees collaborate and are recognized for their efforts. Develop future leaders by providing guidance and empowering them to take on responsibilities. Ensure a customer-first approach is adopted on the sales floor, leading and enhancing daily operations. Greet customers warmly and assist them in finding the right products while explaining their features and benefits. Promote customer loyalty through engagement in our Loyalty programs and related initiatives. Implement company merchandising and operational directives; oversee payroll and budget management. Analyze performance metrics (KPIs) and determine actionable strategies for improvement. Facilitate a seamless omnichannel experience and ensure your team is well-trained on available tools. Minimize loss through excellent customer service and strong operational protocols. Ideal Candidate Qualities: Positive attitude with a solution-oriented approach. Excellent verbal and written communication skills. Proven leadership skills with the ability to manage multiple tasks simultaneously. Tech-savvy with proficiency in standard software applications. A minimum of 3 years of retail or related management experience. High school diploma or GED. Physical Requirements: Ability to lift up to 40 pounds and frequently bend, stoop, reach, push, and pull. Capacity to stand or walk for extended periods and climb ladders as necessary. Availability to work various shifts, including days, nights, weekends, and holidays, with the ability to close at least two shifts a week. Carter's Commitment: Carter's is an Equal Opportunity and Affirmative Action employer, proudly supporting diverse candidates. We welcome all qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law. Compensation for this position ranges from $27.50 to $36.25 per hour based on experience and location. Join us in building a diverse and inclusive workplace for everyone!