Join PetSmart - Where Passion for Pets Meets a Passion for People! Retail Store Leader About Life with PetSmart At PetSmart, we pride ourselves not just on our love for pets, but also on our dedication to our associates. Our company is founded on values of unconditional love and team unity . When our team is happy and healthy, they can provide exemplary care and service to our beloved furry, scaled, and feathered friends. We celebrate each individual for their authentic selves. Benefits that Benefit You! Your well-being matters to us! Enjoy a range of fantastic benefits that reflect our commitment to you: Paid bi-weekly Health benefits: medical, dental, vision 401k Tuition assistance Associate discounts and perks Paid time off for full-time associates Career pathing Development opportunities Job Summary As a PetSmart Retail Store Leader, you will be responsible for the safety of pets and people, overseeing store operations, and ensuring an outstanding experience for pet parents. Your leadership will play a critical role in upholding our brand values and strategies, driving our mission forward every day. Essential Responsibilities Your responsibilities will include, but are not limited to, the following: People Leadership: Make vital employment decisions, foster a positive work environment, support associate development through training and succession planning, and communicate effectively with your team. Overall Store Experience: Ensure a safe and welcoming atmosphere for both pets and pet parents, maintain high store standards, and lead community engagement events. Business Management: Drive profitability and corporate strategy, analyze business performance, manage expenses effectively, and lead scheduling and payroll processes. Qualifications 4-6 years of retail leadership or customer-focused experience required. Must be available full-time, with flexibility for evenings, weekends, and holidays. Strong computer skills and verbal/written communication abilities. Ability to maintain composure under pressure and pay close attention to detail. Supervisory Responsibility Oversee a diverse team, including Experience and Process Leaders, numerous lead associates, and many non-leader associates while ensuring alignment with company policies. Physical Demands and Work Environment Must be able to stand, walk, climb, lift, and handle pets in various environments, occasionally lifting heavy objects and handling various tasks. Potential exposure to noise, animals, and mechanical parts; reasonable accommodations will be available for individuals with disabilities. Do What You Love! Every day at PetSmart offers you the chance to create meaningful connections —from helping customers choose their first pet to celebrating milestones. We cherish the unique perspectives of all our 50,000 associates, united by a shared passion for pets. We’re thrilled you’re considering joining our team in making a difference for pets and their families. We look forward to hearing your story. Apply Today! This job description provides a general overview of the role and may not include every possible duty or responsibility. Not all positions are currently open, as we aim to build a strong pipeline of talented individuals. Please contact your local PetSmart store for any active vacancies. PetSmart is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any protected characteristic. To apply, candidates must be over 18 years of age where required by local laws.