Retail Store Head Manager Join the SNIPES family! We are passionate about sneakers, streetwear, and neighborhood culture, and we want you to be a part of our team! As one of the leading sneaker and streetwear retailers in the world with over 750 locations, we have been dedicated to youth culture since 1998, providing our community with the best in internationally renowned sneakers and apparel. Your involvement will help us maintain our strong connection to street culture through sponsorships, grassroots projects, and events. We embrace our community through initiatives like "SNIPES serves," where we actively support local needs and celebrate our diverse culture. Overview: As the Retail Store Head Manager, you will lead our store operations and team to align with the company’s vision and exceed our sales goals. Responsibilities: Clearly communicate operational goals and directives to drive your team's contributions towards meeting sales targets. Manage employee schedules, operational tasks, visual merchandising, and ensure timely completion of processes. Adhere to payroll budgets while maintaining the highest customer satisfaction standards. Collaborate with the District Manager and Human Resources on associate relations matters, including potential terminations. Engage actively in store meetings and conference calls to foster innovative ideas and solutions for business improvements. Build and nurture a cohesive team focused on delivering exceptional sales and profit results. Provide transparent leadership that fosters a performance-oriented culture based on integrity and trust. Inspire team performance by offering constructive feedback and evaluations to meet productivity goals. Assess individual and team development needs and provide ongoing training and coaching for success. Recognize and encourage positive behaviors while addressing performance issues with developmental feedback. Identify opportunities for advancement among associates ready for the next level of their career. Key Partners: Store Management Human Resources District Manager Asset Protection Qualifications: Must be at least 18 years old. A minimum of 2 years of retail management experience. High School Diploma or equivalent; a College degree is a plus. Ability to respond to store alarms as necessary. Exceptional communication and organizational skills. Strong motivation for achieving results. Ability to take initiative and solve problems effectively. Ability to stand for extended periods during shifts. Capability to lift 15-30 pounds as needed. Skills & Cultural Success Factors: Genuine enthusiasm for the brand. Strong customer service orientation. Effective communication skills. Solid problem-solving abilities. Team player with leadership qualities. Disciplined, self-motivated, and goal-oriented. Adaptable and flexible to changing environments. Quick learner ready to embrace new challenges. Benefits with SNIPES: Generous Employee Discount Paid Holidays PTO (Paid Time Off) Bonus Plan Affordable Health Insurance Retirement Contributions This job description is for informational purposes and does not encompass all responsibilities. It may be amended periodically at SNIPES' discretion. SNIPES USA and its subsidiaries are equal opportunity employers.