As a Retail Store Associate at Sherwin-Williams, you will play a crucial role in providing exceptional service to our wholesale and retail customers. Your key responsibilities will include understanding customer needs, answering inquiries about our products, and recommending suitable solutions. You will be dedicated to achieving the highest level of customer satisfaction while meeting the store's sales objectives. You'll have the opportunity to engage with customers directly, ensuring their concerns are resolved promptly. Staying informed about our product features is essential, as is maintaining the store’s visual and quality standards. You will also handle various sales transactions and contribute to the overall sales success of the store. Your role will involve: Delivering outstanding customer service and support. Assisting customers both in-person and over the phone, determining their needs and presenting relevant products. Building and nurturing trusting relationships with customers. Accurately processing sales transactions in accordance with established policies. Aiming to meet or exceed sales goals on a monthly, quarterly, and annual basis. Maintaining organized work order files and product formulas. Selecting and mixing products to meet customer specifications. Restocking shelves and setting up product displays. Keeping the store equipment clean and in good condition. Loading and unloading delivery trucks. Assisting with deliveries as required. Ensuring assigned areas are well-stocked and visually appealing. Staying informed about our products and communicating options to customers. Adhering to inventory control procedures and suggesting improvements for sales. This position is for Store #2657, located at: 3192 US Highway 70, Black Mountain, NC, 28711. Minimum Requirements: Must be at least eighteen (18) years old. Must be legally authorized to work without needing sponsorship. Fluency in English and Spanish is required. Valid, unrestricted Driver's License is necessary. Able to lift and carry materials weighing up to 50 lbs. frequently and up to 70 lbs. occasionally. Willing to work scheduled hours, including evenings and weekends. Preferred Qualifications: High School diploma or GED. At least one (1) year of experience in delivery, retail, or customer service. Previous sales experience in paint and paint-related products. Experience with tinting and mixing equipment is a plus. Join us at Sherwin-Williams where we inspire and enhance the world by providing top-quality products and solutions. Your skills and dedication make a difference!