Join our dynamic team as a Retail Store Associate! In this role, you'll engage with both wholesale and retail customers to understand their needs, answer their inquiries about our top-quality Sherwin-Williams products, and recommend the best solutions to enhance their projects. Your proactive approach will help resolve customer concerns swiftly, ensuring exceptional client satisfaction. You will work at Store #3347, located at 6404 Springfield Plz, Springfield, VA 22150-3428, and may occasionally be required to assist in nearby stores within a 5-mile radius. At Sherwin-Williams, we pride ourselves on inspiring and improving the world by coloring and protecting what matters. Our innovative products aim to make spaces brighter and stronger. We value your skills, talent, and passion, and we are committed to providing: Life: Rewards, benefits, and flexibility for your health and well-being. Career: Opportunities for learning, skill development, and professional growth. Connection: A supportive and inclusive team dedicated to community and teamwork. To begin your application process, you'll complete the following steps: Online Application: Create your profile and explore available roles. Digital Interview: Qualified candidates will be invited to a digital video interview to showcase their skills. In-Store Interview: Top candidates will meet in person to further discuss their fit for the role. As part of our mission, we prioritize your health and well-being through a comprehensive range of benefits—from retirement plans to health care options. For more information on benefits, please consult our candidate resources. Key Responsibilities: Deliver outstanding customer service to ensure high levels of satisfaction. Assist customers in person and over the phone by identifying their needs and providing suitable products. Build and maintain trust-based relationships with customers. Accurately process sales transactions following company policies. Work towards achieving sales targets on a monthly, quarterly, and yearly basis. Maintain organized work order files and product formulas. Prepare and retrieve products from the sales floor or warehouse. Tint and mix products to customer specifications as needed. Organize store displays and shelves for an attractive shopping experience. Keep store equipment clean and operational. Assist in the loading and unloading of delivery trucks. Help with deliveries when required. Maintain a clean and well-stocked store environment. Stay informed about product offerings to advise customers effectively. Follow inventory control procedures reliably. Propose ideas for improving store sales. Minimum Requirements: Must be at least eighteen (18) years old. Authorized to work in the country without needing sponsorship. Proficient in reading, writing, and communicating in English and Spanish. Ability to lift materials up to 50 lbs frequently and 70 lbs occasionally. Available to work flexible hours, including evenings and weekends. Preferred Qualifications: Valid, unrestricted Driver's License. High School diploma or GED. One (1) year of experience in delivery, retail, or customer service. Experience selling paint and paint-related products. Familiarity with tinting and mixing equipment.