This role is vital to our retail operations. Store associates engage with both wholesale and retail customers to understand their needs, answer inquiries about Sherwin-Williams products, and recommend suitable solutions. Your responsibility will include swiftly addressing any customer concerns to ensure maximum satisfaction, while keeping yourself informed about product features and maintaining high-quality store visual standards. Your goals will revolve around delivering excellent customer service and consistently meeting sales targets. As part of your duties, you'll have direct contact with customers, including minors, and manage cash and other valuable items, which will be supervised when necessary. To protect our business, operations, and community, a criminal history review is required. At Sherwin-Williams, we aim to enhance and brighten the world with our paints, coatings, and innovative solutions. Your skills and passion will help us succeed. We prioritize stability, growth, and opportunities for you to thrive: Rewards and benefits designed to enhance your health and well-being Career development opportunities for skill elevation and contributions Connections through an inclusive team committed to community How to Get Started: Online Application: Locate roles that spark your interest on our Careers page and set aside 15 minutes to create your profile. Digital Interview: Qualified candidates will be invited to partake in a digital video interview designed with behavioral questions. This can be completed at your convenience, but please submit it within 7 days of receiving your invitation. In-Store Interview: Our recruitment team reviews your video and invites top candidates for an in-person interview at our store or wholesale branch. We believe in offering extensive benefits to improve the lives of our employees and their families. Detailed information on available benefits can be found on our benefits page. Compensation for this position considers a range of factors, including individual skills and experience. Pay decisions will be based on these factors and are subject to change. We value all qualified applicants and consider candidates with arrest or conviction records in accordance with applicable laws. Sherwin-Williams is an Equal Opportunity Employer, ensuring no discrimination based on race, religion, sex, or any protected status. Deliver high levels of customer satisfaction through outstanding service Assist customers in-store and over the phone by identifying needs and proposing relevant products Build lasting trust relationships with wholesale and retail customers Process sales transactions accurately, adhering to policies Meet monthly, quarterly, and yearly sales goals Maintain organized work order files and formulas Retrieve and stock products from sales floor or warehouse Tint and mix products to customer specifications as needed Set up displays and keep shelves organized Clean store equipment and assist with deliveries as required Ensure assigned areas are well-stocked and presentable Stay knowledgeable about products and discuss options with customers Follow inventory control procedures Suggest strategies for improving sales Minimum Requirements: Must be 18 years or older Legally authorized to work without needing future sponsorship Able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally, with or without reasonable accommodation Willing to work scheduled hours, including evenings and weekends Preferred Qualifications: Valid unrestricted Driver's License High School diploma or GED At least one year of experience in retail, delivery, or customer service Experience selling paint and paint-related products Ability to operate tinting and mixing equipment Fluency in more than one language is a plus Ability to communicate proficiently in Spanish