Job description – Retail Store Associate

The Best Job You’ll Ever Have

Store Vision

Bricks & Minifigs is first and foremost a fun place for people of all ages to enjoy and explore their passion for LEGO. We facilitate this by providing excellent customer service and expert LEGO knowledge for all ages and abilities. We are a store that encourages customers to reuse, rebuild and reimagine with LEGO elements. Each Bricks & Minifigs location is locally owned, and part of a nationwide franchise, headquartered in Orem, UT.

Bricks & Minifigs is a LEGO buy, sell, trade & birthday party retail store. We offer a wide variety of new and retired LEGO sets, as well as selling bulk bricks, and individual minifigures.

We are looking for someone exceptional who wants to be a part of a dynamic store environment, where we are always challenging ourselves to improve and evolve with the changing market environments.

If you are or have…

21 years or older

A background in customer service is preferred with 3+ years experience, and you need to know how to work and relate well with people

Highly skilled at selling products in a retail environment (Required, 3+ years experience)

Attention to detail (Required)

Knowledge of the LEGO from past to present day (Nice to Have)

Knowledge of pop culture is necessary. Do you know all the Ninja Turtles? Have you seen all the Marvel movies? Are you fluent in Star Wars? These are just some of the things that relate directly to our day to day work, and are indispensable

Intermediate LEGO building skills (Required)

Able to work independently on always changing projects

An ability to work on weekends and on any holidays the store is open

Friendly and outgoing acting with integrity and accountability

Self-motivated and results-driven

Organized and able to multitask

Not afraid to engage with new people

Excellent oral and written English communication

We offer…

A challenging but fun work environment

Opportunity to learn all aspects of running a retail business

Valuable sales and customer service skills training

Opportunity to be part of a driven and community-oriented team

Job Summary: Responsible for attending to customers in a sales capacity while also carrying out a variety of shared retail activities required for daily operation.

Responsibilities

Assist with events, marketing and social media campaigns, preparing product, and handling customer trading and selling activities

Contribute to an atmosphere that balances a casual/friendly feel with professionalism

Create an atmosphere that balances a casual/friendly feel with professionalism

Help customers aged children to adult learn their way around the store, and show them things they may be interested in

Make sure the environment is safe and welcoming

When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions

Support management with a variety of store operations activities

Collaborating proactively and constructively with line management and other colleagues

Most of your day will entail:

Building and repairing used sets;

Breaking down and certifying sets;

Sorting and cleaning bulk LEGO;

Organizing and stocking minifigures and sets (new and used);

Greeting customers when they enter the store;

Helping customers at checkout;

The job requires standing throughout the day with some lifting of heavy containers upwards of 50 pounds.

Retail sales and customer service skills are preferred. LEGO knowledge is required, experience with the product will be helpful.

Three references will be required for a second interview with the following information:

Full name, relationship to you (past boss etc.), and their contact information (phone number and email). An offer is contingent on passing a background check.

Send a resume to: niles.il@bricksandminifigs.com Subject line: 2025 BAM Niles Store Associate

Job Type: Part-time, In person Pay: $15.00 - $16.00 per hour DOE

Benefits:

Employee discount as per Employee Discount Policy

Bonuses are available based on individual and overall business performance

Room for growth

Experience level:

Customer service: (Preferred – Required 3+ years)

Retail experience: (Preferred – Required 3+ years)

Familiar with LEGO product and themes (Preferred but not required)

Working Days and Hours:

Part Time (up to 25 hours/week)

Weekday and Weekend Hours (Required)

Open and Close Shifts, including specified holidays (Required)

Physically able to lift and move heavy boxes and stand for long periods of time

Ability to commute/relocate: Address: Niles, IL 60714

Reliably commute or planning to relocate before start