Retail Store Associate

New Yesterday

Job Title: Retail Store Associate Location: 1920 Race Street, Cincinnati, OH Employment Type: Full-Time or Part-Time Date Posted: Aug 11, 2025
About Rookwood: Founded in 1880, Rookwood is a heritage ceramics company rooted in craftsmanship, creativity, and community. Every piece that leaves the studio carries over a century of tradition, made by artists who value quality and innovation in equal measure.
Position Overview: Rookwood is seeking a part-time Retail Associate to join the team at our flagship location in Over-the-Rhine. The role is perfect for someone who enjoys connecting with guests, appreciates thoughtfully made goods, and thrives in a collaborative, design-driven environment. Weekend availability is essential, and availability during key holiday periods is required, including select blackout dates that will be discussed during the interview process.
The Retail Associate plays a vital role in creating a welcoming and inspiring in-store experience. This includes offering attentive, knowledgeable service, supporting day-to-day operations, and working closely with fellow team members to meeting sales goals, share ideas, and maintain organized inventory levels. A polished, professional presence and a genuine interest in storytelling and design will go a long way in this role.
Essential Responsibilities:
* Ensure high levels of customer satisfaction through excellent sales service * Welcomes customers by greeting them, offering them assistance. * Directs customers by escorting them to displays and counters, suggesting items. * Advises customers by providing information on products. * Helps customer make selections by building customer confidence, offering suggestions and opinions. * Keep assigned areas organized, stocked, and well-maintained * Remain knowledgeable on products offered and discuss available options * Point of Sale transactions, packaging, and payment collections
Qualifications:
* Prior retail or customer-facing experience * Strong communication and interpersonal skills; comfortable engaging with customers and sharing product knowledge * Reliable, punctual, and able to work a flexible schedule including weekends and holiday periods * A keen eye for visual presentation, with attention to detail in product displays and store upkeep * Enthusiastic about design, craftsmanship, and the story behind handcrafted goods * Comfortable learning point-of-sale systems and other retail technology * Ability to stand for extended periods and lift up to 30 lbs as needed * Collaborative spirit and willingness to take initiative and contribute ideas
Part-Time Hours: 15-25 per week Full-Time Hours: 32-40 per week
How to Apply:
* Submit your resume and a short note of interest to with "Store Manager Application" in the subject line.
Apply
Location:
Cincinnati, OH, United States
Job Type:
PartTime
Category:
Sales And Related Occupations

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