Key Responsibilities: Merchandise Ordering and Restocking: Monitor inventory levels and trends to ensure consistent stock of key products. Maintain vendor relationships and negotiate favorable pricing and terms.

Scheduling & Staff Coordination: Develop and manage staff schedules to ensure proper coverage and smooth operations. Lead and motivate the team to deliver excellent customer service. Oversee onboarding and training for new retail staff.

Craft Workshop Coordination: Plan and schedule engaging craft workshops in collaboration with artists and instructors. Promote workshops through store displays, social media, and customer outreach. Manage materials, space, and registration as needed.

Create retail and hospitality events with owner and marketing team (e.g., sip & shop nights, tastings, trunk shows). Coordinate setup, promotion, and execution of events with marketing contact. Review and respond to donation and sponsorship requests in line with company policies. Represent the store in local partnerships and charitable initiatives. Store Duties Greeting and assisting customers in their purchases, making them feel welcome and sharing our story. Providing excellent customer service. Initiating good customer relations, encouraging and using our customer loyalty program. Using Shopify point of sale software for sales transactions and inventory management. Gift wrapping. Restocking, dusting, and keeping merchandise and store clean and presentable. Selling gift certificates, handling exchanges, and giving store credit. Assisting staff with inventory, receiving, customer requests, shipping, and special orders. Planning store special events. Opening and closing duties.

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