Description

Funko Overview Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters. But what does Funko do? Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world. Our retail stores are an immersive journey through the Funko-verse that offer our fans an experience they will never forget! The Retail Stock Lead is responsible for helping to create a fan-first environment and overseeing aspects of the store’s day-to-day operations, including leading staff and ensuring financial performance to achieve overall organizational goals. What You’ll Do Drive the fan experience through engaging and immersive journeys throughout the store with a fan-dedicated team Ensure high-quality customer service standards are met, utilizing Funko’s values for guidance Address customer complaints and concerns with professionalism Train, and develop team members Strengthen others by providing feedback while fostering a positive work environment Drive and maximize sales performance to consistently achieve the overall sales budget Oversee daily operations and ensure smooth workflow and integrity across all departments in the store Keep stockroom clean and tidy Follow and enforce stockroom etiquette and safety guidelines Accurately and efficiently process deliveries, transfers, and damages Place inventory in the appropriate areas in the stock room and on the sales floor Entice fans and increase sales by re-merchandising floor sets in visually appealing ways What You’ll Bring 3+ years of retail leadership experience Track record of creating memorable and engaging customer experiences which connects customers to the brand on a deeper level (experience in immersive retail is a bonus) Experience in collaborating with multiple teams Excellent verbal, written, and presentation skills Strategic and focused on the end results Has a good understanding of Pop Culture and follows Pop Culture trends Consistently demonstrates enthusiasm and passion for the brand Working knowledge of MS Office (Word, Excel and Outlook) Open and flexible availability Regularly required to sit, stand, and bend; may lift/move up to 30 pounds occasionally Salary Information The hourly range for this position is $17.79-$19.71.​ Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. What Funko Offers Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!