About The Chefs' Warehouse The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com ) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the worlds finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants. Mission: The mission of The Chefs Warehouse is to provide the worlds greatest ingredients to the worlds best chefs. Our C.H.E.F.S. Values: Curious & Creative Hungry For Food & Results Forward Thinking & Flexible Position Summary The Retail Specialist is responsible for working with our largest existing customers and prospects, to manage, organize and facilitate the execution of their product and business needs, and in developing new business opportunities and driving revenue. What youll do Operate as the lead point of contact for any and all matters specific to your retail customers Participate in negotiating contracts and closing agreements to maximize profit Educate, advise and consult with customers on new retail trends to assist them in improving their customer satisfaction Investigate, recommend and educate new product offerings to capture new market trends Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship Anticipate and research competitive products and services and formulate strategy and communication to differentiate them from products and services Increase sales in respective customer accounts; prepare sales information for customer accounts Establish buying influences, budgets and purchasing criteria for customer accounts Develop a trusted advisor relationship with key customer accounts, customer stakeholders and executive sponsors Secure and execute orders taking into consideration inventory levels for fulfillment and delivery dates Follow up with customer accounts to insure satisfaction and address unique and particular needs Ensure the timely and successful delivery of our solutions according to customer needs and objectives Act as the face to existing customer accounts and prospective customer accounts Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas Forecast and track key customer account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on customer account status Identify and grow opportunities within territory and collaborate with outside sales partners to ensure growth attainment Assist with high severity requests or issue escalations as needed Act as ombudsman for customer issues; exercise discretion and good judgment to resolve any issues or discrepancies that arise; ensure customer satisfaction About you BA or equivalent experience. Strong selling skills Excellent written and verbal communication skills Ability to work in a fast paced selling environment. Ability to manage a large channel and broker network. Strong analytical and problem solving skills and the ability to work independently Presentation, negotiation and influencing skills #LI-LD1 The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor. Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k Employee Stock Purchase Plan The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation,pregnancy, gender identityor any other characteristic protected by applicable federal, state, or local laws.We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.We are dedicated to building an inclusive and diverse workforce. #J-18808-Ljbffr