Retail Shift Supervisor
20 Days Old
Description
Starting at: $17 per hour!
Job Summary
Assists the Store Manager and the Assistant Store Manager with management retail store operations. Assumes full responsibility for all store operations in the absence of the Store Manager or Assistant Store Manager.
Assumes full responsibility for all store operations in the absence of the Store Manager or Assistant Store Manager
Open/close store; secures all store premises including building where applicable
Maintain store premises
Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.
Furthers the organizational commitment to triple bottom line results: integrating social, economic and environmental goals into thinking, planning and actions.
Essential Functions:
Communication:
Help customers locate merchandise, answer questions etc
Relieve sales associates at peak times
Listen to customer complaints, examine returned merchandise, and resolve problems
Knowledge:
Stocks shelves, counters, bins and racks with merchandise
Processes customer sales using a cash register and other equipment
Receives donations, provides donation receipts and assists donors
Administration:
Closes registers: totals/summarizes funds received, endorses checks, prepares bank deposit slip
Deposits funds at a bank.
Assists w/performance management and hiring process (documentation, interviewing, reviews, etc.)
Supervision:
Assists Store Managers w/ general store management/operations
Open/close store; secures all store premises including building where applicable
Maintain store premises
Supervise personnel in absence of Managers
Requirements:
Pass a Post Offer Physical
Criminal background check that meets Agency standards
Valid driver’s license permitting operation of a vehicle with a safe driving record
Qualifications
Skills
Required
Cashiering: Intermediate
Customer Service: Advanced
Supervision: Intermediate
Preferred
Ability to multitask: Intermediate
Performance Management: Some Knowledge
Interviewing: Some Knowledge
Behaviors
Preferred
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Loyal: Shows firm and constant support to a cause
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Peer Recognition: Inspired to perform well by the praise of coworkers
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
High School Diploma/GED or better
Licenses & Certifications
Required
Drive. Lic. - Class C
Experience
Required
1+ years of supervisor experience
1+ years of retail experience
Demonstrated knowledge of basic retail practices and procedures
Preferred
Familiar with interviewing and hiring practices
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
- Location:
- Amherst, NH, United States
- Job Type:
- FullTime
- Category:
- Sales And Related Occupations