Join the dynamic team at Phoenix Retail, LLC, a leading retail platform operating the Express and Bonobos brands globally. Express is known for its modern and effortless style in apparel, catering to work, everyday, and special occasions. Bonobos sets the standard for menswear with exceptionally fitting clothing and a personalized retail experience. Our customers can shop with us in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online. Position Overview As a Retail Sales Representative, your primary responsibility will be to enhance the in-store shopping experience for our customers. Alongside providing excellent customer service, you will assist with tasks such as stocking, cleaning, and organizing merchandise to keep the store inviting. Key Responsibilities Maintain a clean and organized sales floor, checkout area, fitting room, and stock room to ensure a safe and welcoming environment for customers. Adhere to company policies and procedures to ensure the safety of associates and customers. Assist with product launches and changes in accordance with company standards. Deliver exceptional customer experiences, ensuring satisfaction in all interactions. Process transactions efficiently and accurately to minimize customer wait times. Effectively resolve customer service issues, escalating concerns to management as necessary. Promote credit and loyalty member programs, highlighting their benefits to customers. Perform additional duties as assigned by your supervisor. Qualifications High School diploma or equivalent. 0-2 years of relevant retail experience, with a minimum of 6 months preferred. Comfortable using technology, including iPads and registers. Available for various shifts, including nights and weekends. Meets physical requirements of the role. Critical Skills & Attributes Previous retail experience is preferred. Strong customer service orientation, with the ability to engage with customers effectively. Excellent verbal and written communication skills with customers and team members. A demonstrated ability to collaborate and work well within a team. Benefits and Compensation At PHOENIX, we prioritize the well-being of our associates, offering a range of benefits for full-time employees, including: Medical, dental, vision, and pharmacy coverage. 401(k) and Roth 401(k) plans with company matching. Employee merchandise discounts. Paid time off and parental leave. Part-time positions also come with various benefits, including assistance in obtaining individual insurance coverage, paid sick leave, and participation in 401(k) plans. Additionally, the opportunity to benefit from merchandise discounts, cash incentives, and voluntary benefits is available for part-time associates. Applications PHOENIX is an equal opportunity employer and is committed to creating an inclusive environment for all associates. We seek individuals who are authorized to work in the United States. The Prien Lake Store location is where this role is based. We encourage all qualified candidates to apply, including those with disabilities, who may request reasonable accommodations during the application process.