Position Overview The Retail Sales Representative is key to driving sales and ensuring an exceptional customer experience. This role involves a variety of operational tasks as assigned by the store management team, including maintaining store appearance and supporting visual presentation standards. Reports To: Store Management Essential Functions Customer Experience Greeting Customers: Welcome customers as soon as they enter the store with a warm smile and genuine greeting. First Impressions: Establish a positive first impression through a friendly demeanor and adherence to dress guidelines. Store Standards: Keep the store clean and organized by following established cleanliness and display standards. Product Information: Deliver knowledgeable information about products to assist customers in making informed choices. Fitting Room Service: Ensure a welcoming experience in the fitting rooms, promptly follow up with customers, maintain cleanliness at the cash wrap, and look for opportunities to increase sales. Cash Wrap Efficiency: Provide quick and efficient service at the cash register, offer Gift Cards, maintain cleanliness, and capture customer information. Customer Appreciation: Thank every customer sincerely as they leave the store. Cooperation & Dependability Task Completion: Effectively complete all duties as delegated by supervisors. Punctuality: Arrive on time and adhere to the assigned work schedule. Teamwork: Display flexibility and work collaboratively with peers and management to achieve goals. Policy Adherence: Follow GUESS Policies and Procedures without exception. Housekeeping: Carry out housekeeping responsibilities as needed. Personal Performance Sales Goals: Strive to meet or exceed the Sales per Hour (SPH) targets set by management. Miscellaneous Responsibilities: Attend all store meetings and participate in related activities. Positive Attitude: Maintain a positive outlook towards products and the company. Inventory Participation: Be actively involved in all inventory activities. Additional Duties: Take on other responsibilities as assigned by store management. Physical Requirements: Ability to lift heavy items exceeding 30 pounds and stand for at least eight hours during shifts. Job Requirements Outstanding communication and customer service skills. Preferred previous retail experience. Team-oriented mindset for effective collaboration. Willingness to work flexible hours, including evenings, weekends, and holidays. Physical stamina required for walking, reaching, stooping, kneeling, crouching, and balancing frequently. Join us to be part of a dynamic team that values customer service and excellence in retail!