Retail Sales Mobile Associate

2 Days Old

At T-Mobile, we’re dedicated to your success! Our Total Rewards Package ensures our employees receive the same love and support we provide to our customers. Enjoy a competitive base salary along with a comprehensive compensation package, including opportunities for wealth building through an annual stock grant and a 401(k) plan, plus access to free, year-round money coaching. Join us and be part of something Unstoppable! Job Overview: As a Retail Sales Mobile Associate, you will be an essential member of our Retail Team of Experts, bringing the T-Mobile brand to life. You will act as a brand ambassador, creating excitement and energy around our products and services. If you thrive in a fast-paced environment where technology innovations and customer needs are constantly changing, this is the role for you. You will engage with customers, build meaningful connections, and become an essential part of their shopping journey. Your Responsibilities: Deliver outstanding customer experiences while providing hands-on demonstrations of the latest technology. Explore individual customer needs and recommend personalized solutions that connect them to their lifestyles. Utilize digital tools to showcase T-Mobile's offerings and ensure customers understand the benefits of our plans and services. Collaborate effectively with T-Mobile team members across different channels to enhance the customer experience and resolve issues. Pursue continuous learning through training and on-the-job experience to grow your skills. Education and Experience: High School Diploma or GED required. A minimum of 6 months of customer service and/or sales experience, preferably in a retail environment. Skills and Abilities: A passionate customer advocate who is genuine and enjoys connecting with customers. Proven competitive drive with the ability to excel in a fast-paced retail sales environment. A strong team player, open to learning from peers and store leaders while also sharing ideas. Effective balancing of customer needs against performance goals. Additional Information: Must be at least 18 years of age and legally authorized to work in the United States. The position may require occasional travel. Compensation: Competitive hourly base pay of $20.00, along with $5.00 per hour during training. Upon successful completion of training, you can promote to a Mobile Expert position with additional incentives based on performance. All T-Mobile employees are guaranteed to earn $20/hour, inclusive of base pay and incentives, along with eligibility for annual stock grants. Join T-Mobile and discover endless opportunities for career growth in an environment that celebrates teamwork and innovation. At T-Mobile, we stand for diversity and inclusivity. We are proud to be an Equal Opportunity Employer and ensure a work environment free of discrimination and harassment. If you require reasonable accommodation during the application process, please reach out to our accommodations team.
Location:
Elizabeth, NJ, United States
Category:
Sales And Related Occupations