Join T-Mobile, where we invest in YOU! Our Total Rewards Package provides a competitive base salary and benefits that ensure our employees are just as valued as our customers. Our commitment to employee well-being includes a range of wealth-building opportunities through stock grants, a 401(k) plan, and access to financial coaches year-round—because at T-Mobile, we are UNSTOPPABLE together! Position Overview As a Retail Sales Mobile Associate, you will be a vital part of our Retail Team, bringing the T-Mobile brand to life in high-traffic National Sales partner locations. Your role involves actively engaging with customers, igniting excitement about our products and services, and fostering lasting connections. If you are passionate about technology and dedicated to providing exceptional customer experiences, this is the place for you! Engage proactively with customers in a bustling retail setting, using digital tools for effective communication and showcasing the value of T-Mobile’s solutions. Leverage digital self-serve tools during customer interactions, identify their needs, and apply solution-based selling techniques to demonstrate the benefits of our products and services. Complete continuous training on T-Mobile's in-store experience, staying up to date with new skills, products, and operational processes. Review your personal metrics, current promotions, and updates to be always Customer Ready. Exhibit a customer obsession by building personal connections, exceeding expectations, and proactively following up to drive sales. You will also have the skill to manage specialized pricing offers. Collaborate with leadership and team members to enhance the customer experience from account setup to ongoing service. Qualifications High School Diploma/GED required. Minimum of 6 months of customer service or sales experience in a retail setting is required. Skills and Abilities A passionate customer advocate who enjoys connecting with people and balancing customer experience with performance goals. A team player willing to learn from others while providing resolutions for customers. A competitive spirit with the confidence to thrive in a dynamic sales environment. Additional Information Must be at least 18 years old and legally authorized to work in the United States. Travel is not required for this position. The base pay for this role starts at $17.50 per hour, plus an additional $5.00 hourly training pay. After 90 days, you will be eligible to promote to the Mobile Expert role, where you can earn an annual incentive target of $18,000, based on performance. All T-Mobile employees earn a guaranteed total of at least $20 per hour, combining base and incentive pay. Every employee is also eligible for an Annual Stock Grant! At T-Mobile, our comprehensive benefits reflect our commitment to our team members. Both full-time and part-time employees receive access to medical, dental, and vision insurance, a flexible spending account, 401(k) plans, paid time off, and up to 12 paid holidays annually. Additional offerings include parental leave, tuition assistance, childcare benefits, pet insurance, and more. We believe in fostering growth—both for our employees and our business. By pursuing this opportunity, you're taking a vital step in your career path with T-Mobile. We celebrate diversity and are proud to be an Equal Opportunity Employer, committed to creating an inclusive environment for all. If you have a disability and require accommodations during the application process, contact us via email. We look forward to welcoming you to our team!