Retail Sales Manager

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Job purpose Sales Manager will produce FHA, VA, and conventional loans on behalf of Sierra Pacific Mortgage. The production of loans is limited to the states in which the Sales Manager is licensed. In this position, Employee shall devote more than 50% of their working time on managing and exercising judgment regarding the loan originators assigned to the Sales Manager, business development, managing relationships, sourcing applications, originating conventional and government residential mortgage loans, performing sales-generating activities, and servicing and maintaining current clients. The Sales Manager is responsible for the cultivation of their own external lead sources to generate origination loan volume. Duties and responsibilities Maximize loan production through personal production and/or management of loan originators assigned to the Sales Manager.
Recruit, train and oversee the loan originators assigned to the Sales Manager to ensure production goals, quality, and service standards are being met
Formulate and implement a business plan that includes a market penetration strategy for lead development, prospect to client conversion, and client to close conversion
Identify and establish new referral sources through a variety of sales efforts including but not limited to prospecting real estate brokers, developers, builders and financial planners, to solicit referrals for mortgage loans
Regularly participate in business development activities with professional organizations to maintain a network of quality business relationships that serve as a recurring source of referrals for new mortgage lending opportunities
Attract new borrowers through social media, informational mailings, advertisements, seminars focused on home buyers and participation in community efforts to promote home ownership
Cultivate repeat business from existing base of borrowers
Consult with borrowers to identify their loan needs, assess/analyze their financial situation, determine the correct loan options and provide information relevant to the risks and benefits of each program for which the borrower is qualified
Guide customers through the loan process by obtaining all borrower required documents, providing borrowers with regulatory disclosures and assist with the submitting to underwriters
Coordinate all aspects of the mortgage application process with appropriate parties
Resolve outstanding issues in order to clear conditions and facilitate the closing or the purchase of the loan Skills/Knowledge Strong knowledge of current mortgage loan regulatory requirement/guidelines, residential loan products, loan processing functions, underwriting and closing procedures
Proven track record in meeting sales objectives in the mortgage environment
A strong base of business, including Realtors, builders and personal referrals and knowledge of the local real estate market
Strong organizational and time management skills
Able to interpret a customer’s needs
Able to make sound decisions
Able to learn and adapt to market changes quickly Able to apply basic math; calculate figures and amounts such as discounts, interest, commissions and percentages
Able to write correspondence and to effectively present information to employees and management
Able to read and interpret various loan documents such as promissory notes, regulatory and legal directives and other loan documents
Able to define problems, collect data, establish facts and provide information to resolve the situation
Able to work well under pressure, meet multiple and sometimes competing deadlines
Basic computer skills required: word processing, email, and mortgage software Licenses NMLS License required
Training and on-going certification required by the state in which the loan officer is currently employed and/or originating Education/Experience Bachelor’s degree or equivalent work experience
A minimum of 3-5 years of recent mortgage banking/retail branch banking experience
Management experience within the mortgage industry is preferred Working conditions & Physical requirements Able to navigate a normal office environment
Must have the ability to meet clients at locations other than the branch office
Flexible hours – this is not a 9:00 – 5:00 job, evening and weekend hours are often worked
Able to attend meetings off-site and out of town Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct reports
Employee may have direct reports
Location:
Us
Job Type:
PartTime