Overview PHOENIX Retail, LLC is a leading retail platform showcasing the Express and Bonobos brands around the globe. Express is renowned for its modern, confident, and effortlessly stylish apparel suitable for any occasion, while Bonobos has set the standard for exceptional fit in menswear through innovative retail practices. Customers can explore our offerings in over 400 Express retail and Express Factory Outlet stores, as well as 50 Bonobos Guideshops, and conveniently online. Express is committed to empowering customers through style and self-expression. Since our inception in 1980, we have prided ourselves on delivering elegant apparel for work, everyday wear, and special events, ensuring our customers look and feel their best. Store Location Columbiana Center Join Us! We are on the lookout for a Retail Sales Associate to enhance our team. This role involves creating a welcoming in-store shopping experience for our valued customers while also assisting with inventory management, maintenance, and various retail tasks. Key Responsibilities Keep the sales floor, checkout areas, fitting rooms, and stock rooms clean and organized to create a safe and inviting atmosphere for our customers. Adhere to company policies and procedures to maintain a secure environment for both associates and customers. Assist with product launches and adjustments in line with company standards. Deliver excellent customer service and enhance the overall shopping experience. Process transactions efficiently to minimize wait times for customers. Address customer service inquiries and issues with a positive approach, escalating concerns as needed to the Store Management for resolution. Promote credit and loyalty programs by articulating their benefits and encouraging participation from customers. Complete additional responsibilities as assigned by your supervisor. Requirements Education: High School Diploma or equivalent. Experience: 0-2 years of relevant experience, with a minimum of 6 months in retail. Tech-savvy, with proficiency in technology such as iPads and registers. Availability for nights, weekends, and non-business hours is essential. Ability to meet physical requirements of the job. Skills & Attributes Previous experience in retail is preferred. Strong customer service skills and a knack for engaging with customers. Excellent verbal and written communication skills for effective interaction with customers and team members. Ability to work collaboratively and contribute positively to the team environment. Benefits and Compensation We offer a comprehensive range of benefits to support the health and financial security of our full-time associates, including: Medical, pharmacy, dental, and vision coverage. 401(k) and Roth 401(k) with company matching. Exclusive merchandise discounts. Paid Time Off. Parental leave for new moms and dads. For part-time associates, we partner with LIG Solutions to provide options for individual insurance coverage, including medical, dental, vision, supplemental insurance, and more. Part-time team members may also qualify for paid sick leave, public health emergency leave, along with participation in the 401(k) plans and merchandise discounts. The compensation for this position will be reflective of various factors, such as work location, education, relevant skills, and experience. Equal Opportunity Employer PHOENIX is an equal opportunity employer and does not discriminate on any basis protected by law. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.